Avaliações (977)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de abril de 2024

Support team is awesome!

Gwyshop
Filipinas
6 days usando a aplicação
Questão respondida por Channelwill 9 de abril de 2024

We're thrilled to hear that you found our support team to be awesome! 🎉💬 We strive to provide top-notch assistance to all our users. If you ever need further help, don't hesitate to reach out. We're here for you! 😊👍

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

18 de maio de 2024

The best customer care I've ever experienced. The app is the best!

Aim Care
Itália
1 day usando a aplicação
Questão respondida por Channelwill 19 de maio de 2024

Thank you so much for your fantastic review! We're thrilled to hear that you consider our customer care the best you've ever experienced and that you think our app is the best. Providing exceptional customer service and a top-notch app is our mission, and it's incredibly rewarding to know that we've met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Thank you again for your kind words and support.

Best regards,

Kim|Loloyal Support Team

19 de janeiro de 2024

The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.

Modern Match Lingerie
Canadá
2 months usando a aplicação
Questão respondida por Channelwill 20 de janeiro de 2024

Hello Shauna,

Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges.

We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.🙌🏼

Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.💗

Best Regards,
Nona|Loloyal Reward Support Team

28 de maio de 2024

The app is good, the functionality is great and admin is easy to work with

Wanmag-home
Ucrânia
About 2 hours usando a aplicação
Questão respondida por Channelwill 30 de maio de 2024

Thank you so much for your kind review! We're delighted to hear that you find our app good, its functionality great, and the admin easy to work with. Your satisfaction is our top priority, and it's wonderful to know that our app is meeting your needs effectively. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help!

Thank you again for choosing our app and for your positive feedback.

Best Regards,

Kim|Loloyal Support Team

24 de fevereiro de 2024

Great customer service

Maxie Department Store
Jamaica
3 months usando a aplicação
Questão respondida por Channelwill 26 de fevereiro de 2024

Thank you for your review! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, feel free to reach out. We appreciate your support!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

3 de fevereiro de 2024

Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10

Knotty Kinks
Estados Unidos
5 days usando a aplicação
Questão respondida por Channelwill 5 de fevereiro de 2024

Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2 de maio de 2024

Really helpful team, quick and efficient solution!

Elsa + Evelyn
Reino Unido
44 minutes usando a aplicação
Questão respondida por Channelwill 4 de maio de 2024

Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful and that we were able to provide you with a quick and efficient solution.

At Loloyal, we pride ourselves on delivering excellent customer service, and it's always rewarding to receive such positive feedback. We're committed to continuing to provide you and all our customers with the support and assistance you need. Thanks again for choosing us, and we look forward to serving you in the future.

Best Regards,

Kim|Loloyal Support Team

10 de junho de 2024

thanks

dom store
Reino Unido
2 days usando a aplicação
Questão respondida por Channelwill 11 de junho de 2024

Thank you so much for your feedback! We appreciate your support. 😊👍 If you have any further suggestions or need assistance, feel free to reach out. 🙏✨

Best regards,

Sophie|Loloyal Support Team

11 de janeiro de 2024

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Earthline Customs
Estados Unidos
6 days usando a aplicação
Questão respondida por Channelwill 13 de janeiro de 2024

Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime 🥰 We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
Kim|Loloyal Reward Team

23 de fevereiro de 2024

O aplicativo tem chat para atendimento e fui muito bem atendida, com explicações em imagens e respostas muito rápidas e atenciosas. O app é bem fácil de usar e tem várias funções úteis, mesmo no plano grátis.

Montezza Joias
Brasil
8 days usando a aplicação
Questão respondida por Channelwill 26 de fevereiro de 2024

Obrigado pelo seu feedback! Ficamos felizes em saber que você teve uma excelente experiência com o nosso chat de atendimento. Estamos comprometidos em oferecer suporte rápido e atencioso a todos os nossos usuários. É ótimo saber que você achou o aplicativo fácil de usar e que encontrou várias funções úteis, mesmo no plano gratuito. Se precisar de mais alguma coisa, não hesite em nos contatar. Agradecemos pelo seu apoio!

Melhores cumprimentos,

Mariadel 💗
Equipe de Suporte do Loloyal 🌟