Avaliações (1 105)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
28 de junho de 2024

It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!

Phancy Slime
Estados Unidos
19 days usando a aplicação
Questão respondida por Channelwill 4 de julho de 2024

Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with our customer service, user-friendly interface, and competitive pricing. It's incredibly rewarding to know that we are the company you trust for this kind of service. Your satisfaction is our top priority, and we're committed to maintaining the high standards you've experienced. Again, thank you for choosing Loloyal!

Best regards,

Kim|Loloyal Support Team of Channelwill

22 de julho de 2024

I give Kim and Sophie​ a 5-star because they are super helpful, efficient in communications with clear instructions. I'm first to try this app, hope this app would be great too!

ManiTini
Hong Kong, RAE da China
About 11 hours usando a aplicação
Questão respondida por Channelwill 26 de julho de 2024

Thank you so much for your 5-star review! We're delighted to hear that Kim and Sophie were super helpful and efficient in their communications, providing you with clear instructions. We're excited that you're trying our app and hope it meets all your expectations. Your satisfaction is our top priority, and we're here to ensure you have a great experience.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

18 de julho de 2024

always helpful support.

Better Cables
Estados Unidos
5 months usando a aplicação
Questão respondida por Channelwill 19 de julho de 2024

Thank you for your kind words! We're always here to help. 😊🙌

Best regards,

Sophie|Loloyal Support Team of Channelwill

20 de setembro de 2024

Live chat support was fantastic!

Evergreen
Estados Unidos
18 days usando a aplicação
Questão respondida por Channelwill 22 de setembro de 2024

Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you!

Best Regards,

Sophie|Loloyal Support Team of Channelwill

Editado a 21 de outubro de 2024

It is Great

HKZONE
Hong Kong, RAE da China
12 days usando a aplicação
Questão respondida por Channelwill 20 de outubro de 2024

Hello there,

This is Sophie from Loloyal support. Thank you for taking the time to write your feedback!

We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊

If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

25 de agosto de 2024

Perfect

La Casa del Fútbol
Espanha
18 days usando a aplicação
Questão respondida por Channelwill 26 de agosto de 2024

Thank you for your feedback! We're thrilled to hear that you think the app is perfect. We appreciate your support!

If you ever need anything, feel free to reach out.

Best regards,

Kim|Loloyal Support Team of Channelwill

19 de agosto de 2024

Nice app, easy to install and use. A lot of features. The Customer Service is great, helpful and fast!

Cosmx-home™
França
About 1 hour usando a aplicação
Questão respondida por Channelwill 22 de agosto de 2024

Thank you for your kind words! We're so glad to hear that you found our app easy to install and use, with plenty of features to suit your needs. It's also wonderful to know that our customer service team has been helpful and fast in assisting you.

If you ever have more questions or need further support, we're always here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

19 de junho de 2024

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Foliendealer.com
Alemanha
5 days usando a aplicação
Questão respondida por Channelwill 25 de junho de 2024

Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that the app meets all your needs for customer retention, and that it's easy to use. Customer acceptance is definitely key, and we appreciate you giving it a try.

We're especially delighted to know that our support team went above and beyond to assist you with the setup. Their dedication to real-time help is exactly what we strive for. We'll be sure to pass on your kind words!

We look forward to helping you achieve your customer retention goals. Please don't hesitate to reach out if you have any questions or need further assistance in the future.

Thanks again,
Nova|Loloyal Support Team of Channelwill

15 de outubro de 2024

Customer Support is amazing and the parameters in the app are very easy to customize

Poofy Organics
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por Channelwill 20 de outubro de 2024

Thank you so much for your kind words! We're thrilled to hear that our real-time support has been helpful and made your late-night work more efficient. Our team is always here to assist, and it's great to know we could help bring your rewards program to life. Don't hesitate to reach out anytime—you can count on us 24/7!

Best Regards,

Sophie|Loloyal Support Team of Channelwill

29 de outubro de 2024

Super Kundenservice: sehr zügig, immer hilfreich und auf Zack!

dot on
Alemanha
6 days usando a aplicação
Questão respondida por Channelwill 30 de outubro de 2024

Vielen Dank für Ihr tolles Feedback 😊 Unser Kundenservice freut sich, dass wir Ihnen schnell und hilfreich helfen konnten. Wir sind immer gerne für Sie da!

Mit freundlichen Grüßen,

Kim|Loloyal Support Team von Channelwill