Avaliações (1 108)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de fevereiro de 2023

Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!

DoMa Bookstore
Hong Kong, RAE da China
About 3 hours usando a aplicação
Questão respondida por Channelwill 2 de fevereiro de 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

7 de fevereiro de 2023

Catherine was so quick to reply and resolve all my issues. She provides exceptional customer services !!!

Luxury Hair Silhouette
Canadá
About 3 hours usando a aplicação
Questão respondida por Channelwill 8 de fevereiro de 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

1 de fevereiro de 2023

Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.

Silver Birch & Stone
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por Channelwill 2 de fevereiro de 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

15 de fevereiro de 2023

Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.

Leather Unlimited
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por Channelwill 15 de fevereiro de 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

14 de dezembro de 2022

Great feature set that serves my needs. Quick responses by the support team as well. Thank you so much!!

Blue Wireless Store
Singapura
About 3 hours usando a aplicação
Questão respondida por Channelwill 15 de dezembro de 2022

Thank you for your feedback, appreciate it a lot. If you may need help, feel free to leave us message.
-Mariadel

12 de fevereiro de 2023

I had some questions about setting up the theme to match my store front. I am happy I reached out. The representative was super helpful!

Ivy's Boutique
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por Channelwill 12 de fevereiro de 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

29 de maio de 2023

Very Responsive Customer service.. Got my issues solved within minutes. Fast and Good. Will definitely recommend to people I know. Thumbs Up

Chrysalis Spa
Singapura
About 3 hours usando a aplicação
Questão respondida por Channelwill 29 de maio de 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Sophie

19 de julho de 2022

Customer service is great. I highly recommend this app! If you want an easy app to use, use this instead

Magna Prime Shop
Filipinas
About 3 hours usando a aplicação
11 de junho de 2023

I had the pleasure of interacting with Sophie from customer support, and I must say that her service was outstanding. Sophie's prompt and professional communication, extensive product knowledge, and genuine empathy made my experience truly exceptional. She patiently addressed all my concerns, provided timely updates, and ensured that I felt valued as a customer throughout the entire interaction. Sophie's dedication to customer satisfaction is commendable, and I highly recommend her for her exceptional customer support skills.

Skinociti
Estados Unidos
About 3 hours usando a aplicação
Questão respondida por Channelwill 12 de junho de 2023

Thank you for your wonderful review! We are delighted to hear that Sophie provided you with outstanding customer support. It's great to know that she was able to address all your concerns and make you feel valued as a customer. We will be sure to pass on your kind words to Sophie and the rest of our team. Thank you for recommending us and we look forward to serving you again in the future.

- Sophie💖

6 de abril de 2024

cool

KOTON NOIR
França
32 minutes usando a aplicação
Questão respondida por Channelwill 7 de abril de 2024

👍 Awesome to hear that you found it cool! Thanks for the positive feedback! 😎✨

Best regards,
Sophie 💗
Loloyal Customer Support 🌟