LL: Loyalty Rewards Referrals

Name: LL: Loyalty Rewards Referrals
Brand: Channelwill
Rating: 4.9 (822 reviews)

Piano gratuito disponibile. Prova gratuita di 7 giorni.

Valutazione (4,9)

Recensioni

822

Sviluppatore

Channelwill

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Si usa dal pannello di controllo Shopify

Informazioni sull’app

Lanciata

12 ottobre 2021 · Changelog

Lingue

Inglese. Tedesco. Spagnolo. Francese. Italiano. Giapponese. Coreano. Portoghese (Brasile). russo. Cinese (tradizionale) e Cinese (semplificato)

Categorie

Sconti , Fedeltà e premi

Funziona con

Shopify POS, Shopify Flow, Judge.me Product Reviews, Product Reviews App, Trustoo

Aumenta le vendite con un clic con un efficace programma fedeltà e referral.

Boost customer loyalty and repeat purchases with Loloyal's powerful referrals (refersion refer a friend), rewards & discount program. Launch Loloyal with ease and benefit from cutting-edge capabilities such as referral programs, earn points, and custom rewards. Grow your store, and increase marketing opportunities with the right customer loyalty program. Import data from other apps like Smile.io, Rivo.io, Growave, Yotpo(Swell), Joy, BON, and Loyaltylion (Temu / Shein) to unlock even more value.

Motivate repeat purchases and engagement with diverse rewards and VIP tiers.
Incentivize membership users that builds trust, loyal program and community.
Setup with unique referral (affiliate programs) campaigns links and coupons.
Use different reward methods such as giveaways, store credit and discount codes.
Maximize customer lifetime value through our Loyalty (Loyality royalty) program.

Prezzi

Prova gratuita di 7 giorni

Free to install

Gratis

[Best free plan compared to other apps]
50 monthly orders (Free unlock 80)
Rewards Referrals Program
Integrations with Trustoo

STARTER

$29/mese

o a $339/anno con un risparmio del 3%

[Early Bird Offer $6.9 Month]
Up to 2000 monthly orders
Shopify POS
Advanced analytics & branding
Integrations with Judge.me

GROWTH

$69/mese

o a $799/anno con un risparmio del 4%

[Early Bird Offer $29.9 month]
All features of the Starter
Unlimited monthly orders
VIP Points & Rewards expiration
Integrations: Klaviyo

Free to install

Gratis

[Best free plan compared to other apps]
50 monthly orders (Free unlock 80)
Rewards Referrals Program
Integrations with Trustoo

STARTER

$29/mese

o a $339/anno con un risparmio del 3%

[Early Bird Offer $6.9 Month]
Up to 2000 monthly orders
Shopify POS
Advanced analytics & branding
Integrations with Judge.me

GROWTH

$69/mese

o a $799/anno con un risparmio del 4%

[Early Bird Offer $29.9 month]
All features of the Starter
Unlimited monthly orders
VIP Points & Rewards expiration
Integrations: Klaviyo

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.

822 recensioni

Valutazione complessiva

4,9

Numero di recensioni per livello

Il 95% delle recensioni ha 5 stelle
780
Il 3% delle recensioni ha 4 stelle
27
Il 1% delle recensioni ha 3 stelle
8
Il 0% delle recensioni ha 2 stelle
2
Il 1% delle recensioni ha 1 stelle
5

27 novembre 2023

Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too

Collector's Avenue

Canada

10 mesi di utilizzo dell’app

Channelwill ha risposto 29 novembre 2023

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍

Sophie|Loloyal Team💎

13 settembre 2023

Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.

Moja Farmacija

Bosnia ed Erzegovina

Circa un mese di utilizzo dell’app

Channelwill ha risposto 14 settembre 2023

Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona

9 novembre 2023

This program is great ! Mariadel helped me a lot to manage the program.
I really recommend this application. ⭐️⭐️⭐️⭐️⭐️

Overbioty

Turchia

6 mesi di utilizzo dell’app

Channelwill ha risposto 10 novembre 2023

Thank you so much for your positive feedback! We're thrilled to hear that you found our program helpful and that you were provided excellent assistance. 😊🌟 Your recommendation means a lot to us, and we're grateful for your support. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. 💖💖

Best regards,
Mariadel // Loloyal Customer Support 🥰

7 ottobre 2023

App works as advertised but I have a handful of gripes which make my review 3 stars.
---
1. Merging customer accounts in Shopify will not update the customer's points total in the app. That means you manually have to keep track of both account's points totals then manually adjust their balance after the accounts are merged. That's a little annoying.
---
2. If a customer places a large order and then their order gets edited to remove some items, their points balance will not be adjusted to reflect this change in order total value. Which means if you reward based on order value (like I'm sure most of us do) you will have to manually adjust your customer's points again every time you edit an order. And these manual adjustments WILL be visible to the customer which doesn't look good on your store's part.
---
3. On the app home page they have a 'sales generated by app' widget. As far as I can tell this is just the total amount of sales your store have had since the app was installed. (Maybe its every order which gets rewards, but since every order gets rewarded in our program by default its just a useless metric). There is no way to hide this or show/hide it based on Shopify Staff permissions. This means that any staff member in your organization who has access to the app will be able to see your store's lifetime sales figure since the app was installed (as will the Loloyal app developers). And this figure never seems to reset by month, week, etc... I promise that helping customers which their point's and rewards totals is something that even the lowest level permission staff member in your organization will have to do at some point so just be aware of this.
---
Other notes, customer support is timely for basic questions. Widget customization seems to be better than most other rewards apps we have tried. The admin loads 99% of the time on first try. You can import / export customer points balances (importing was a little tricky for us but the support was able to help us get it sorted ).

Exotic Wings and Pet Things Inc

Canada

Circa 2 mesi di utilizzo dell’app

Channelwill ha risposto 8 ottobre 2023

Hello There,

Thank you for taking the time to share your experience with our Rewards app. We appreciate your detailed review and want to assure you that your feedback is incredibly valuable to us. We're sorry to hear about the challenges you've faced with certain aspects of the app, but we're committed to addressing your concerns and improving the app's functionality.🥺

We understand that merging customer accounts and adjusting points for edited orders can be frustrating, and we'll certainly take your feedback into account for future updates. We also appreciate your comments about the visibility of manual adjustments and the 'Sales Generated by App' widget, and we'll explore options to make these features more user-friendly.

We're thrilled to hear that you've had a positive experience with customer support, widget customization, and app performance. Your feedback on these aspects is encouraging, and we'll do our best to maintain this level of service.💝💝

We also appreciate your comments about the import/export feature and will continue to work on making this process smoother for users.

Once again, thank you for choosing our Rewards app, and please don't hesitate to reach out to our support team if you have any further questions or concerns. We're here to assist you and look forward to making the app even better for you and your customers.😇We also send you a direct email message I hope you may find the email well and we are looking froward for your feedback. 🥰🥰

6 ottobre 2023

I've had nothing but amazing customer service and support from this app from start to finish. They helped me customize a referral page for my branding and helped me add things that weren't part of my theme settings.

Proud to be Primary

Canada

15 giorni di utilizzo dell’app

Channelwill ha risposto 8 ottobre 2023

That's great to hear! We're so glad that we were able to provide you with the support you needed to customize your referral page to your liking. Thank you for choosing our app and for taking the time to share your positive experience with us!💝💝

-Sophie🥰

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