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The app is very easy to use and fits for purpose! Also the customer service is very good, always replying back in a timely manner and fixing any issue that might come up.
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review.
To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there.
If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail apps@modmedia.com.au
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
The app functions well, the team is very helpful in fixing any minor issues that comes up. Will reach out again if anything breaks.
Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.
Highly recommend! The Mod Media team are great to work with and go beyond to find design solutions to fit your requests
Très satisfaite de l'application
Simple d'utilisation
I love this app! You can create a professional catalog quickly and it is very easy to use. On top they have the best customer service. They actually contacted me within seconds and fixed a problem that wasn't even related to their app.
Awesome app and great support team!
Vey cool app with great support! I excited to see how customers respond.