Rezensionen (159)

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
18. Mai 2023

Loop is a great system and our account manager is always quick to answer and give us the reporting we need! The Loop analytics are super extensive, however, are a bit more manual than we would like, but you most definitely can pull all the return information you need. The Loop team is always quick to accommodate and respond to us though, which is super appreciated whenever there is an error.

We have had a couple of issues in the past with slow load time at the POS level in-store and some errors on exchanges. However, we worked with the Loop team to resolve the exchange errors and are excited for Loop to keep evolving and getting better and better!

Studs
Vereinigte Staaten
Fast 2 jahre mit der App
Loop hat geantwortet 18. Mai 2023

Thanks for this insightful review! We're excited to continue evolving with you! 🤝

15. Juni 2023

Loop is an incredible platform for returns/exchanges. Our Merchant Success Manager, Ash is the absolute best. I recommend this app 10/10.

Rumored
Vereinigte Staaten
Fast 2 jahre mit der App
Loop hat geantwortet 16. Juni 2023

We love to hear this! Thanks for sharing!

26. September 2023

Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!

JK Boots
Vereinigte Staaten
12 monate mit der App
Loop hat geantwortet 1. November 2023

We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌

8. Mai 2023

Loop is an impressive platform that is designed to be easy to use for both internal teams and customers. The software is highly intuitive, and it doesn't take long to get up and running. The platform's ability to provide quick and accurate responses to queries is truly remarkable, and it helps to save time for everyone involved. For small companies, in particular, Loop is a valuable tool that can help to streamline operations and maximize profits. The "Shop Now" feature is one example of how Loop has helped our business generate revenue. This feature makes it easy for customers to purchase products or services directly from the platform, without having to navigate to another website. Overall, Loop is an impressive platform that offers a wide range of benefits for businesses of all sizes.

&Collar
Vereinigte Staaten
Fast 2 jahre mit der App
Loop hat geantwortet 10. Mai 2023

This review made our day! We love hearing about your positive experience with Loop, especially the Shop Now feature!

4. Mai 2023

Loop has the best customer support team. They are always really quick to reply with resolutions. Loop is great and makes our return system workflow go so smoothly.

LiCi Fit
Vereinigte Staaten
Fast 2 jahre mit der App
26. Mai 2023

We have been using Loop for a year and a half and it has completely overhauled the way we process returns and exchanges for the better. It is saving our team so much time and work and Loop integrates so well with many of the apps we use, especially Gorgias. Super user friendly interface and support is alway great!

Kulani Kinis
Australien
Mehr als ein jahr mit der App
Loop hat geantwortet 30. Mai 2023

We love hearing how we've saved your team time and work! Thanks for sharing this with us!

9. Mai 2023

We came from Happy Returns and so much happier with Loop. Our CSM is exceptional and their CS team is responsive and willing to dig into issues quickly. Highly recommend Loop as a return platform, plus allowing our customers to Shop Now with our entire catalog is a huge benefit.

TA3SWIM
Vereinigte Staaten
Mehr als ein jahr mit der App
Loop hat geantwortet 10. Mai 2023

Thanks so much for the positive feedback! We're just as excited about Shop Now as you are!

30. Mai 2023

Loop helped us simplify our entire return workflow and work load. The Shopify Integration is super helpful and makes for less manual work on our end! The analytics are insightful, easy to use, and help drive to make changes in products/systems. The Support team is always responsive and helpful as well! Really looking forward to the Shop Now feature getting started for us this year!

Truewerk
Vereinigte Staaten
Mehr als ein jahr mit der App
Loop hat geantwortet 31. Mai 2023

We love hearing this and are excited for you to get the Shop Now feature started as well!

14. Oktober 2022

I love Loop! The customer service is amazing so any issues you have, they respond within an hour. They have a lot of new features constantly coming and will always brainstorm with you as to how to promote your business and gain more sales.

Rails
Vereinigte Staaten
Mehr als ein jahr mit der App
Loop hat geantwortet 20. Oktober 2022

Thanks for taking the time to leave us this review! We love hearing about your positive experience with us and appreciate the feedback!

12. Mai 2023

Loop has really helped us push exchanges and make the entire return experience as easy as possible for our customers. The advanced analytics are great, giving us helpful insights on who is returning items a lot, products etc. A game changer!

Larsson & Jennings | Official Store | USA
Vereinigte Staaten
Mehr als ein jahr mit der App
Loop hat geantwortet 12. Mai 2023

Thanks for this insightful review! We love hearing about your experience with us! Happy Friday 🥳