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Easy to Use, Monitor and Process Requests.
Thanks for your positive feedback!
We’re so happy to know that Loop is working well for you. 💙⭐️
I appreciate Emma's help!
We love hearing that Emma’s support was appreciated! Thanks for taking the time to leave a review 💙🙌
Great customer service when we needed it. I want to give a special shoutout to Rece G for the great work!
Loop has been great for us. We've fully automated our returns process which is a win-win for our support team and our customers. Every month, we review the Return Reasons reports to see how we can improve our products, website, and marketing.
Thank you for taking the time to leave this review and for sharing these kind words! We love hearing how you are taking advantage of the Return Reasons reports 🙌
Great support and great tool
Thank you for the 5 ⭐️'s!
We’re so glad to hear that you’re happy with both our support and the tool.
Loop has been a great partner. They've provided a self-service tool for our customers that simplifies returns for them. At the same time, giving us critical customization options we need for branding, policy exceptions, and even a warranty option.
Their workflow options allow us to redirect customers depending on the purchased product, tagging in Shopify, or other unique situations we need to monitor. Overall it's been a great tool and I'm excited to see it grow.
We love that you love Workflows! We're excited to see you grow with us! 🤝
Loop helped us simplify our exchange process. We love how well it integrates with Shopify and our helpdesk. The ability to customize return rules has been very helpful. Support is quick to assist and responsive to feedback. All of their agents are extremely helpful and knowledgable. Ninthuga in particular has helped us to track down several issues.
Thank you for your kind review! We will also be sure to share this with Remi 💙
Helpful app for providing a ton of options for your customers to return and exchange. The team has consistently developed a ton of new features in our time using the app.
We're so grateful for your positive feedback on Loop 💙 Thrilled that to hear you're excited about our ongoing feature developments!
Loop is fantastic! It has all the features we want and some that we didn't even know we needed! The Workflow feature helped us become way more efficient. Definitely worth the price of the app.
Thank you for your positive feedback and ongoing support over the past few years!
We're delighted to hear that Loop has all the features you need and more ⭐️ 💙
Loop has been a great addition to help streamline our return process and offload an extra task from our customer service team. Wendy and her team has been helpful is fixing random issues we've noticed over time as well as custom workflows to optimize further.
Thank you for your wonderful feedback ⭐️💙
We're thrilled to hear that Loop has been a great addition in streamlining your return process and alleviating your customer service team.
Your satisfaction is our top priority, and we appreciate your support!
Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!
We’re delighted to hear that Loop has been a time-saver and that Wendy has been so helpful💙
Your feedback is greatly appreciated—thank you!