Reseñas (240)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
6 de febrero de 2025

very helpful customer service team to help you through any issues that arise. I am very satisfied with this app

ASKK NY
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 12 de febrero de 2025

We’re so glad you had a great experience with our support team 🤩💙 Thanks for your review and for trusting Loop!

22 de noviembre de 2024

Loop has earned its place as the industry leader for returns/exchanges/warranties. We've been using Loop for several years and it's always the app we have to worry the least about. It works as it should, the backend is user-friendly, the frontend is customer-friendly, and every time I've had a question their support team is prompt, friendly, and incredibly helpful.

Ombraz Armless Sunglasses
Estados Unidos
Casi 5 años usando la aplicación
Loop respondió 10 de diciembre de 2024

Thank you for the amazing review! 💙🙌
We're so glad to hear Loop has been a reliable solution for your business over the years. It’s our goal to make returns and exchanges seamless for both you and your customers!

21 de febrero de 2025

Loop support is always informative and quick to help solve any issues we have .

Cozy Earth
Estados Unidos
Más de 4 años usando la aplicación
Loop respondió 28 de febrero de 2025

Thank you! We’re always here to support you and make sure any issues are resolved quickly ⭐️

21 de enero de 2025

Excellent customer service! Rece responded that day and sorted out a rather complex situation for me. I couln't be more pleased.

Neat Method
Estados Unidos
12 meses usando la aplicación
Loop respondió 3 de febrero de 2025

Thank you for the fantastic review! We're so glad Rece could help resolve the situation quickly and effectively 💙⭐️

3 de febrero de 2025

Very quick response team, excellent service and customer support help! Highly recommend.

The Bar
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 12 de febrero de 2025

Quick, excellent service is what we aim for! Thanks for your support and for recommending Loop 🤩🙌

10 de enero de 2025

We have received fast and efficient help every time we have reached out!

Monica + Andy
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 14 de enero de 2025

Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌

25 de noviembre de 2024

We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer satisfaction and operational efficiency. Highly recommended!

Terijon.com
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 10 de diciembre de 2024

We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year—here’s to continued success!

31 de diciembre de 2024

Was super helpful and fixed my issue quickly!

Nursing Queen
Estados Unidos
Más de 3 años usando la aplicación
Loop respondió 7 de enero de 2025

Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!

20 de febrero de 2025

LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.

Rosie Assoulin
Estados Unidos
4 meses usando la aplicación
Loop respondió 28 de febrero de 2025

We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙

5 de noviembre de 2024

Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.

Section 119
Estados Unidos
Alrededor de 4 años usando la aplicación
Loop respondió 7 de noviembre de 2024

Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep everything running smoothly, and it’s fantastic to know we’ve succeeded in that for you!