Reseñas (238)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
31 de diciembre de 2024

Was super helpful and fixed my issue quickly!

Nursing Queen
Estados Unidos
Más de 3 años usando la aplicación
Loop respondió 7 de enero de 2025

Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!

5 de noviembre de 2024

Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.

Section 119
Estados Unidos
Alrededor de 4 años usando la aplicación
Loop respondió 7 de noviembre de 2024

Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep everything running smoothly, and it’s fantastic to know we’ve succeeded in that for you!

30 de octubre de 2024

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their support. They’ve been incredibly responsive and readily available whenever we needed account adjustments, upgrades, or assistance with new features. The team also excels in guiding us through upgrades, ensuring we’re maximizing all the tools they offer.

If you’re looking for a return solution that’s efficient, reliable, and backed by outstanding support, we highly recommend Loop Return. They’ve streamlined our workflow and helped us create a better experience for our customers.

The Adventure Challenge
Estados Unidos
Más de 2 años usando la aplicación
Loop respondió 4 de noviembre de 2024

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled that your team is feeling the benefits.
Thanks for the amazing review! 🙌

4 de noviembre de 2024

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
Estados Unidos
3 meses usando la aplicación
Loop respondió 7 de noviembre de 2024

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to provide timely and detailed support, and we appreciate you taking the time to share your feedback!

20 de febrero de 2025

LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.

Rosie Assoulin
Estados Unidos
4 meses usando la aplicación
4 de febrero de 2025

Got all the help I needed.

What Waist
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 12 de febrero de 2025

Happy to hear we could assist you! Thanks for the review 💙⭐️

31 de diciembre de 2024

Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!

Piyama USD
Australia
2 meses usando la aplicación
Loop respondió 7 de enero de 2025

Thanks for the great feedback 💙🤩
We're happy to hear our support team made your onboarding smooth and timely.

10 de febrero de 2025

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

Gottex
Estados Unidos
4 meses usando la aplicación
Loop respondió 12 de febrero de 2025

Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝

20 de febrero de 2025

Quick support and good functionality for returns, exchanges, incentive credit.

Shopify/Loop needs a way to have their reconciliations match as it would be ideal for Shopify to be source of truth for net sales. Seems like a Shopify limitation.

DC Shoes
Estados Unidos
Alrededor de 1 año usando la aplicación
10 de enero de 2025

Exceptional customer service experience with Jackie O and Reese P.

Thanks for the always prompt and insightful assistance.

MUNICIPAL
Estados Unidos
Más de 1 año usando la aplicación
Loop respondió 14 de enero de 2025

Thank you for your kind words 💙 🤩
We're thrilled Jackie O and Reese P provided such exceptional service.