Reseñas (188)

Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
20 de febrero de 2024

Loop has been a great returns partner and returns solution for us! We had the opportunity to work with them while they were developing their POS app which has resolved a lot of return problems we were facing in store. Their support is also great working to help resolve any issues quickly and efficiently.

Frances Valentine
Estados Unidos
Casi 3 años usando la aplicación
Loop respondió 27 de febrero de 2024

We love hearing this and especially love hearing about your experience with our POS app! Thank you for sharing!

1 de mayo de 2024

Helpful app for providing a ton of options for your customers to return and exchange. The team has consistently developed a ton of new features in our time using the app.

shop.telfar
Estados Unidos
Más de 2 años usando la aplicación
Loop respondió 10 de mayo de 2024

We're so grateful for your positive feedback on Loop 💙 Thrilled that to hear you're excited about our ongoing feature developments!

2 de abril de 2024

I have been using Loop for a little over three years as a Customer Service Associate. It is one of the easiest apps to use and it has been very reliable.

Tecovas
Estados Unidos
Más de 5 años usando la aplicación
Loop respondió 12 de abril de 2024

Thank you for being a long-time customer and for taking the time to leave us this kind review!

20 de marzo de 2024

We've been with Loop since the early days, it changed the game for us and our returns process as a whole.

A fantastic product with fantastic customer support!

I'd highly recommend Loop for any store looking to streamline returns in a super-efficient way!

DOYOUEVEN
Australia
Más de 3 años usando la aplicación
Loop respondió 2 de abril de 2024

This recommendation is everything! Thanks for being a long-time customer. Excited to continue growing with you 🤝

9 de marzo de 2024

Best-in-class returns solution for Shopify stores. A little bit pricey but worth it if you're serious about optimising customer experience!

Threadheads
Australia
Más de 2 años usando la aplicación
Loop respondió 20 de marzo de 2024

Best-in-class solution is what we're going for! 🙌 Thanks for sharing!

5 de febrero de 2024

Loopreturns has been super helpful to our store. They have a great support system and reply quickly to any issues or questions that we have. Our returns are fully automated and run smoothly without any issues. We're really happy with our experience with Loopreturns and are renewing our agreement with Loopreturns soon.

D'Amelio Footwear
Estados Unidos
9 meses usando la aplicación
Loop respondió 12 de febrero de 2024

Thanks for your amazing feedback! We love hearing about your great experience with us and are excited to continue supporting your brand!

27 de marzo de 2024

Loop is very user friendly and their support staff is awesome! They send very informative emails with photos and have prompt response turnarounds. If the emails aren't solving problems then they are happy to hope on a call to discuss the issue and potentially reach out to their engineering team to create something to find a solution.

CITY Boots
Estados Unidos
4 meses usando la aplicación
Loop respondió 2 de abril de 2024

Thanks for sharing your great experience with Loop! Thrilled that you find our support staff helpful! 🤝

8 de marzo de 2024

So easy to set up and get started. Best part of Loop is the customer service- they are BEYOND helpful and so quick to respond. I never have to worry if I have a question or an issue, I know they will help me resolve it asap.

Understated Leather
Estados Unidos
Alrededor de 1 año usando la aplicación
Loop respondió 20 de marzo de 2024

Thanks for sharing how helpful our customer service team has been for you! It's what we're here for! 🤝

8 de febrero de 2024

10/10 for their support team

Having timely and helpful support when something comes up is extremely important.

Being new to this App, we have had lots of questions which are always promptly answered.

We are loving the user friendly nature of Loop and it has been a welcomed addition to our platform.

bakscape.com
Canadá
4 meses usando la aplicación
Loop respondió 12 de febrero de 2024

We love hearing how user friendly you find Loop! Thanks for leaving these kind words!

8 de diciembre de 2023

We've been on the platform for 2 months and have had a great experience so far. Although onboarding was quick due to our previous platform provider shutting down and have to do a quick transition, now that we are fully onboarded we have found it very beneficial. The features loop offers for the customer and also internally for reporting is extremely useful and easy to see ROI.

Electric Picks Jewelry
Estados Unidos
4 meses usando la aplicación
Loop respondió 13 de diciembre de 2023

Thanks for sharing your positive experience with Loop! We love hearing your feedback on our features and the ease of seeing ROI!