Calificación general
4,6
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
7 de marzo de 2024

Loop has made processing return an absolute breeze and has really increased my teams productivity.

They are continuously updating various features and making these so much easier.

Love them, Love them, Love them!

St Frock
Australia
Alrededor de 2 años usando la aplicación
Loop respondió 20 de marzo de 2024

Wow! Love love love hearing this! :)

13 de marzo de 2024

Our business relies on Loop for all our returns and exchanges globally across 6 regions. The app is seamless to integrate, easy to use and integral to providing our customers with the experience that we've built our brand on. Couldn't recommend higher.

Boody Australia
Australia
Alrededor de 3 años usando la aplicación
Loop respondió 20 de marzo de 2024

We love hearing how we're supporting all 6 of your regions! Excited to continue working together!

5 de febrero de 2024

Loopreturns has been super helpful to our store. They have a great support system and reply quickly to any issues or questions that we have. Our returns are fully automated and run smoothly without any issues. We're really happy with our experience with Loopreturns and are renewing our agreement with Loopreturns soon.

D'Amelio Footwear
Estados Unidos
9 meses usando la aplicación
Loop respondió 12 de febrero de 2024

Thanks for your amazing feedback! We love hearing about your great experience with us and are excited to continue supporting your brand!

23 de febrero de 2024

Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!!

Ayla and Company
Estados Unidos
6 meses usando la aplicación
Loop respondió 27 de febrero de 2024

Thanks so much for sharing these kind words! We'll be sure to let Rece know 🙌

29 de febrero de 2024

The customer service at Loop is great! Super attentive and quick to respond and find a solution for you.

Supernatural
Estados Unidos
Más de 2 años usando la aplicación
Loop respondió 20 de marzo de 2024

We love hearing this! Thank you for sharing!

27 de marzo de 2024

Great Support from Loop's Customer service team: fast, clear and detailed explanations that help understand the issues encountered as well as find the correct solutions to the problems.

Keep on the great work!

Viscata
Estados Unidos
Alrededor de 1 mes usando la aplicación
Loop respondió 2 de abril de 2024

We'll be sure to let our customer service team know about your great experience! Excited to continue working together 🙌

8 de febrero de 2024

10/10 for their support team

Having timely and helpful support when something comes up is extremely important.

Being new to this App, we have had lots of questions which are always promptly answered.

We are loving the user friendly nature of Loop and it has been a welcomed addition to our platform.

bakscape.com
Canadá
24 días usando la aplicación
Loop respondió 12 de febrero de 2024

We love hearing how user friendly you find Loop! Thanks for leaving these kind words!

31 de enero de 2024

We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.

7 TERRA
Estados Unidos
19 días usando la aplicación
Loop respondió 12 de febrero de 2024

Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to continuing to support your business 🙌

4 de marzo de 2024

CX is very responsive and quick to help!

Fresh Clean Threads
Estados Unidos
Casi 5 años usando la aplicación
Loop respondió 20 de marzo de 2024

Thank you for sharing! 🤩

2 de mayo de 2024

Wendy was fabulous! She is a wealth of knowledge and we left knowing we're in great hands.

Commando®
Estados Unidos
9 meses usando la aplicación
Loop respondió 10 de mayo de 2024

We'll be sure to let Wendy know about your great experience! Thanks for leaving this review 🙌