Avis (159)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
5 mai 2023

We are a small business that is growing fast. We recently migrated from WooCommerce to Shopify Plus in order to have access to cleaner and more effective e-commerce tools and the ability to more easily scale. Loop was one of the major influencers in our decision to switch. I am not a web developer but I do all of the web backend work myself. Of all the apps that I have used so far in Shopify (and probably including Shopify itself), I think that Loop offered the most comprehensive and easy-to-follow onboarding documentation. I reached out to Loop support a couple times when I got stuck or needed clarity on something and every time their support was extremely responsive, helpful, and patient (even when I was probably coming across as crabby - my own fault for trying to do too many things at once!). I was able to get Loop configured and running for the most part in just a few hours with a few tweaks here and there as the rest of the site started coming together over the next week or so. My assistant who helps with processing returns and exchanges is over the moon about how easy it is to use Loop too. We are definitely fans. Thank you for a great product and great service!

GAIDAMA
États-Unis
Environ un mois d’utilisation de l’application
Loop a répondu 22 juin 2023

We absolutely love hearing this! Thank you for trusting us and we can't wait to continue working together! 🙌💙

9 mai 2023

Our team had trauma from Returnly and Loop was the solution to what we were looking for.

- Onboarding was smooth and easy, Returnly was complicated and took so long!
- Reporting is easy, Returnly was complicated and we were always missing reports.
- We were able to implement the exchange feature and gain more sales

Overall, we're very happy with Loop and the customer service they provided.

KindTail
États-Unis
Environ un mois d’utilisation de l’application
Loop a répondu 9 mai 2023

Thank you for sharing your positive experience with Loop! Smooth & easy is what we're going for! 🙌

18 mai 2023

I am super impressed with Loop. It functions and looks better than anything I could have DIY'ed. Loop is user-friendly, with a clear interface, excellent tutorials, and an approachable team. I was not anticipating the amount of "homework" I had to do but it wasn't so bad because there was a handy to-do list. I recommend Loop to anyone looking to improve their Returns & Exchanges process.

Sakkara Clothing
États-Unis
Environ un mois d’utilisation de l’application
Loop a répondu 18 mai 2023

This recommendation >>>>>>
Thanks for taking the time to share your experience with Loop!

17 mai 2023

Loop has made a huge difference in how we manage returns, exchanges and refunds. Their tool does 95% of the work for me and allows me to focus on growing my store.

I'm excited to see how they can retain additional revenue in the future and also learn more about customer trends, sizing and more. Would definitely recommend them + their team!

Icy Minded
États-Unis
24 jours d’utilisation de l’application
Loop a répondu 17 mai 2023

We're excited to continue growing with you! Thank you for these kind words!!

3 décembre 2021

We just are onboarding Loop and so far so good!
Everything from our first meeting with our rep, Johnny, who really explained Loop in the most engaging way, to the initial phases have been exactly what we wanted. Effortless, simple and accessible!

Naked Sports Innovations
États-Unis
Environ 23 heures d’utilisation de l’application
8 mars 2024

LUNA Sandals
États-Unis
Environ 5 ans d’utilisation de l’application