Avis (188)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
3 octobre 2024

Great app! Easy for our customers to use and their customer service is very helpful and responsive.

invisaWear®
États-Unis
Presque 4 ans d’utilisation de l’application
Loop a répondu 15 octobre 2024

Thanks so much for the review! 💙⭐️

We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.

1 novembre 2024

Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.

Surprizeshop
Royaume-Uni
9 mois d’utilisation de l’application
Loop a répondu 4 novembre 2024

We love to help and make things simple for our merchants! Thanks for the review 💙⭐️

8 août 2024

Loop Returns & Exchanges allowed us to significantly improve our customer's experience when something they bought didn't work out. Making it easy for them to return and exchange coupled with upsell and revenue retention elements is a win-win for both our customer and our company's bottom line. We've been able to keep our return rate low, while be easy to do business with.

Drake Waterfowl
États-Unis
Plus de 2 ans d’utilisation de l’application
Loop a répondu 29 août 2024

Thank you so much for your thoughtful feedback! ⭐️

We're thrilled to hear that Loop has helped enhance your customer experience while supporting your business goals. Excited to continue being a part of your success 💙

2 octobre 2024

Great team to get your onboarded. Has made for a better experience for our customers, and simplified processes internally.

BOGG BAG
États-Unis
6 mois d’utilisation de l’application
Loop a répondu 15 octobre 2024

We appreciate the feedback! 💙🙌

We're so glad our team could help streamline your processes and elevate your customer experience.

24 juillet 2024

Loop has been a lifesaver and a great addition to our site. The onboarding process was seamless and the Loop team made it so easy for us and was very helpful along the way! Loop has freed up so much time for our small team with the automated returns and exchanges. It is also so amazing to gain insight on why customers are returning/exchanging. The process is easy for customers to use and the loop team is always in contact with us as we continue to navigate the platform. We are so happy we integrated this platform to our store!

Thread & Supply
États-Unis
Plus de 3 ans d’utilisation de l’application
Loop a répondu 6 août 2024

Thank you for sharing your experience! 💙

We’re thrilled to hear that Loop has made such a positive impact on your site and your team. We’re excited to continue being part of your journey! ⭐️

30 octobre 2024

I appreciate Emma's help!

Vivamacity
États-Unis
Presque 3 ans d’utilisation de l’application
Loop a répondu 4 novembre 2024

We love hearing that Emma’s support was appreciated! Thanks for taking the time to leave a review 💙🙌

12 novembre 2024

Easy to Use, Monitor and Process Requests.

Rest (CA)
R.A.S. chinoise de Hong Kong
Plus d'un an d’utilisation de l’application
Loop a répondu 18 novembre 2024

Thanks for your positive feedback!
We’re so happy to know that Loop is working well for you. 💙⭐️

25 juillet 2024

Loop Returns has been an amazing returns function for our brand. We have saved a significant amount of money in retained revenue from converting refunds into other outcomes, the portal and experiences for customers is seamless and easy to use. We love that it's highly customisable with workflows, policies and onsite presence.

Steve Madden Australia
Australie
Plus d'un an d’utilisation de l’application
Loop a répondu 6 août 2024

We appreciate the wonderful feedback!
Happy to hear that Loop has been a valuable addition to your brand. We look forward to continuing to support your success 🙌 💙

26 juillet 2024

We had to quickly move to Loop from our previous returns platform. The setup was easy and it has been running smoothly ever since.

Bravado Designs USA
Canada
10 mois d’utilisation de l’application
Loop a répondu 6 août 2024

Thank you for sharing your positive experience!
We’re thrilled to hear that the transition to Loop was seamless and that everything has been running smoothly ⭐️

13 novembre 2024

Great support and great tool

WRK
États-Unis
4 mois d’utilisation de l’application
Loop a répondu 18 novembre 2024

Thank you for the 5 ⭐️'s!
We’re so glad to hear that you’re happy with both our support and the tool.