Loop Returns & Exchanges

Productive and proactive reps who bring good incentives for growing the relationship while offering good value and not just upsells.

Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.

Love working with Loop- great customer service and easy to use once everything is set up. Looking forward to seeing new features in the future.

Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!

After they assisted me to install the app I haven't been able to reach anyone to integrate it on to my site. What good is it if no one assists in letting the customer know its there to use? I filled out the contact us form twice but no one has reached out. Help!

I will have to cancel if no one responds.

Loop is fantastic! It has all the features we want and some that we didn't even know we needed! The Workflow feature helped us become way more efficient. Definitely worth the price of the app.

Loop has been a great addition to help streamline our return process and offload an extra task from our customer service team. Wendy and her team has been helpful is fixing random issues we've noticed over time as well as custom workflows to optimize further.

Great customer service, amazing experience in every call. Easy to understand platform very user friendly.

Wendy is GREAT!

I recently reached out to Loop to check about the connection process when updating our Shopify theme. Their customer service was incredibly helpful and quick getting back to me. They explained things thoroughly, sent links to support docs, and checked my specific site to make sure things were in good shape. Their support docs were better than many apps' docs' I have used, and the responses were so fast. Thanks Loop for being such a great Shopify app!!