Avis (159)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
29 février 2024

Loop has been extremely helpful in simplifying our return process. The app is very user friendly and straight forward. Loop has saved our team countless hours by allowing us to implement an automated return process. Their support staff is also excellent. Can't recommend them enough!

YORK Athletics Mfg.
États-Unis
Presque 5 ans d’utilisation de l’application
Loop a répondu 20 mars 2024

Absolutely love hearing how we've saved your team countless hours! Thanks for leaving this review!

7 mars 2024

Loop has made processing return an absolute breeze and has really increased my teams productivity.

They are continuously updating various features and making these so much easier.

Love them, Love them, Love them!

St Frock
Australie
Environ 2 ans d’utilisation de l’application
Loop a répondu 20 mars 2024

Wow! Love love love hearing this! :)

13 mars 2024

Amazing and seamless process. Lindsey provided us with the best guidance and overcame all of the issues we were having immediately with just one conference call, catering to all needs. The support is top notch, highly recommended using Loop for all your returns and exchange needs.

Blanco By Nature
États-Unis
Environ un an d’utilisation de l’application
Loop a répondu 20 mars 2024

This recommendation is everything! We appreciate you sharing!

29 février 2024

The customer service at Loop is great! Super attentive and quick to respond and find a solution for you.

Supernatural
États-Unis
Plus de 2 ans d’utilisation de l’application
Loop a répondu 20 mars 2024

We love hearing this! Thank you for sharing!

27 mars 2024

Loop is very user friendly and their support staff is awesome! They send very informative emails with photos and have prompt response turnarounds. If the emails aren't solving problems then they are happy to hope on a call to discuss the issue and potentially reach out to their engineering team to create something to find a solution.

CITY Boots
États-Unis
4 mois d’utilisation de l’application
Loop a répondu 2 avril 2024

Thanks for sharing your great experience with Loop! Thrilled that you find our support staff helpful! 🤝

8 mars 2024

So easy to set up and get started. Best part of Loop is the customer service- they are BEYOND helpful and so quick to respond. I never have to worry if I have a question or an issue, I know they will help me resolve it asap.

Understated Leather
États-Unis
Environ un an d’utilisation de l’application
Loop a répondu 20 mars 2024

Thanks for sharing how helpful our customer service team has been for you! It's what we're here for! 🤝

29 février 2024

We've been on the platform since 2022 and it has been very easy to navigate and improve our customer experience with returns! Customer service is always ready to assist and super helpful whenever we need to tailor or tweak our returns portal. Very satisfied and excited to see what other exciting things the platform can bring to our customer experience!

Briogeo Hair Care
États-Unis
Plus d'un an d’utilisation de l’application
Loop a répondu 20 mars 2024

Music to our ears! We're excited to continue growing with you!

22 février 2024

We have been a long term client with Loop for close to 3 years and very happy with the platform. The experience is excellent and they are continuously releasing updates to improve this for both client & customer. The support level from the Loop team has been outstanding with regular business reviews to uncover opportunities & highlight performance vs industry averages. We love the analytics feature that enables our team to realize revenue impacts and provide data insights into return reasons.

Jo Mercer Northern Hemisphere
Australie
Plus de 2 ans d’utilisation de l’application
Loop a répondu 27 février 2024

Thank you for your long-term partnership and positive feedback! We're thrilled to hear that you've had an excellent experience with Loop and we look forward to continuing to support you!

20 février 2024

Loop has been a great returns partner and returns solution for us! We had the opportunity to work with them while they were developing their POS app which has resolved a lot of return problems we were facing in store. Their support is also great working to help resolve any issues quickly and efficiently.

Frances Valentine
États-Unis
Presque 3 ans d’utilisation de l’application
Loop a répondu 27 février 2024

We love hearing this and especially love hearing about your experience with our POS app! Thank you for sharing!

27 mars 2024

Great Support from Loop's Customer service team: fast, clear and detailed explanations that help understand the issues encountered as well as find the correct solutions to the problems.

Keep on the great work!

Viscata
États-Unis
Environ un mois d’utilisation de l’application
Loop a répondu 2 avril 2024

We'll be sure to let our customer service team know about your great experience! Excited to continue working together 🙌