Loop Returns & Exchanges , 155 avis

Wendy was fabulous! She is a wealth of knowledge and we left knowing we're in great hands.

We've been on the platform for 2 months and have had a great experience so far. Although onboarding was quick due to our previous platform provider shutting down and have to do a quick transition, now that we are fully onboarded we have found it very beneficial. The features loop offers for the customer and also internally for reporting is extremely useful and easy to see ROI.

Loop has been great for us. We've fully automated our returns process which is a win-win for our support team and our customers. Every month, we review the Return Reasons reports to see how we can improve our products, website, and marketing.

We've been on the platform for almost a year and could not be more pleased. We had been on an alternative platform previously but due to several shortcomings and account reporting issues we elected to look at alternatives. We shopped over 3 leading platforms and ultimately selected Loop and could not have been more pleased. The onboarding process was extremely smooth and really fast. The platform was very intuitive and we were able to complete most of the configuration ourselves but the support and responsiveness of the Loop team really made the process seamless. The feedback from our customers is extremely positive and the return / exchange process is frictionless. Thank you Loop.

I am thrilled to share my outstanding experience with Loop, a powerful tool that has revolutionized the way I manage my business. From customizing policies and workflows to effectively reducing return ratios, Loop has been an absolute game-changer.

One of the standout features of Loop is its user-friendly interface, which made the entire process seamless and intuitive. I greatly appreciate the ease with which I can navigate and customize various aspects of the software. It has truly empowered me to tailor the platform to meet my specific needs and optimize my operations.

In addition to the exceptional software, I must commend the dedicated representatives at Loop who have been instrumental in my journey. Jackie and Ash have been invaluable in providing insightful recommendations and offering guidance to streamline my workflows and maximize efficiency. Their expertise and commitment to customer satisfaction have truly set them apart.

Loop has not only enhanced the functionality of my business but has also provided unparalleled support along the way. The level of assistance and prompt responses I have received from the Loop team have been commendable. Knowing that I have a reliable support system in place gives me peace of mind and confidence in utilizing the software to its full potential.

I cannot emphasize enough how Loop has positively impacted my business. It has surpassed my expectations, and I wholeheartedly recommend it to any business owner seeking to streamline their processes, reduce return ratios, and improve overall efficiency. Thank you, Loop, for providing an exceptional platform and top-notch customer service.

Loop has been a great resource in helping our customers with their returns and exchanges. It gives them the ability to find another item of off our website in exchange, without leaving the page! The support team and reps have been wonderful in helping us with integration and solving any issues that arise.

Loop has made the process of our returns simple and effective. In addition to that their support team has been super helpful and friendly. Returns used to be a laborious process, but with Loop we have been able to focus on other areas of our company which has helped us grow. Also shoutout to Ash at Loop for be an amazing rep for us over the years!

Loop has been the biggest help to our growing business. As someone who does returns daily, We have used many platforms but Loop is the most efficient we have used to date! We have no plans to change now or in the future.

Cannot fault Loop, they have made Returns so much better for us! Our onboarding manager Brooke has been perfect throughout setup and even after with any questions we have had.

Such an ease working with these guys and I can't thank them enough!

PJJ

Works pretty flawlessly. Lots of great features and customizations. Highly recommend for scaling up your business, improving your return rate, and retaining more revenue.