レビュー (159)

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の3%は2つ星です
  • 評価の7%は1つ星です
2023年5月9日

Pleasure working with Taylor during the onboarding and setup process. She has been a delight to speak with and is very knowledgeable. Calls have been engaging and informative. This had made the transition to a new return portal a breeze. I know we are in good hands with Loop!

HalfPriceDrapes.com
アメリカ合衆国
アプリの使用期間:11ヶ月
Loopが返信しました 2023年5月10日

Thanks so much for taking the time to leave us a 5-star rating! We love hearing about your positive experience with Taylor! 🙌

2023年5月9日

Seamless experience for our customers processing returns through Loop! Our CSM Erin is so great, she's friendly and always super keen to help with any issues and take onboard suggestions for new integrations. Overall very happy!

MUSCLE REPUBLIC
オーストラリア
アプリの使用期間:11ヶ月
Loopが返信しました 2023年5月10日

Your happiness = our happiness 🤝

2023年5月8日

Loop has been a valuable partner to us. We switched over from their competitor less than a year ago, and their team has consistently gone above and beyond to ensure our business is well-positioned for success.

LAKE
アメリカ合衆国
アプリの使用期間:11ヶ月
Loopが返信しました 2023年5月11日

Thank YOU for being a valuable partner to US! We love hearing about your success with Loop! 🙌

2022年10月13日

Have been using this app for the last year to help manage our overall returns function for a fashion apparel business. The functionality is designed to reduce cash refunds and drive higher retention metrics with more variant exchanges, upsells, bonus credit offers for exchanging and failing these options, and store credits (with a bonus attached). The platform provides an easy-to-use seamless interface for the customer while increasing retained revenue to reduce the overall financial impact on our business. The customer satisfaction rating has also been positively impacted through the platform. highly recommended for businesses looking to optimise the overall returns process of any eCommerce business

Saint + Sofia
イギリス
アプリの使用期間:11ヶ月
2023年5月9日

Have loved working with the team at Loop. They have been so helpful getting us set up and ready to trade on our new website. We also want to thank Taylor for her ongoing help during onboarding.

Aje Athletica
オーストラリア
アプリの使用期間:11ヶ月
Loopが返信しました 2023年5月10日

Thanks for sharing your great experience with Loop! We'll be sure to pass along your kind words to Taylor as well 💙

2023年5月24日

We installed Loop in Summer, 2022 and within a few months we were able to realize the full benefit of the platform. In particular, Loop unlocked us to offer more flexible exchange options to our customers, which has helped us nearly double the amount of revenue we retained from customers that would have normally been given back in refunds.

To add, their analytics page is wonderful and allows us to track our results each month and/or dive into specific areas of interest. We've appreciated the visibility Loop has provided, and have been able to make meaningful changes to how we position our products, conduct fit education, or update our portfolio as a result.

Ministry of Supply
アメリカ合衆国
アプリの使用期間:10ヶ月
Loopが返信しました 2023年5月24日

Wow! We love hearing how we've helped nearly double your amount of revenue retained! Thank you for sharing! 🙌💙

2023年5月18日

Loop has been a game-changer for our Customer Service team and our customers love it as well. It has greatly reduced the number of emails and inquiries and has created a streamlined return process for customers. Adding the option for exchanges has saved us countless sales and makes the platform worth it on its own. Our amazing account/implementation manager made implementation so much easier - her patience, knowledge, and time provided exceeded expectations. Support post-launch continues to be great as well.

Vionic Shoes Canada
カナダ
アプリの使用期間:10ヶ月
Loopが返信しました 2023年5月18日

We love hearing how we've been a game-changer for your team! Excited to continue working together!

2021年12月6日

Loop has not only provided our business with the needs/wants that are crucial, but it has allowed for a much more improved customer journey with purchasing orders online. The staff at Loop is also a HUGE help when it comes to laying out our quarterly goals and roadmaps. They've been a pleasure to work with, and we love their services! It had made a massively positive impact on our business.

Balance Athletica
アメリカ合衆国
アプリの使用期間:10ヶ月
2023年5月15日

Great product - but even better account management. The team acts as a true partner. We have been very happy with the results and look forward to their feature rich roadmap they are always rolling out.

ViX Paula Hermanny
アメリカ合衆国
アプリの使用期間:10ヶ月
Loopが返信しました 2023年5月15日

This review is truly music to our ears! Thanks for sharing!

2023年5月10日

Great solution for streamlining the customer experience, post-purchase! The Loop team makes onboarding easy and is there every step of the way to customize a solution that best suits your business. The ROI is almost immediate, especially with the auto exchange and instant shopping options. Highly recommend!

TUSHY
アメリカ合衆国
アプリの使用期間:9ヶ月
Loopが返信しました 2023年5月11日

Immediate ROI is what we like to hear! 🙌 Thanks for taking the time to write this review!