レビュー (294)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の6%は1つ星です
2024年5月1日

Helpful app for providing a ton of options for your customers to return and exchange. The team has consistently developed a ton of new features in our time using the app.

shop.telfar
アメリカ合衆国
アプリの使用期間:2年以上
Loopが返信しました 2024年5月10日

We're so grateful for your positive feedback on Loop 💙 Thrilled that to hear you're excited about our ongoing feature developments!

2024年5月29日

Loop is fantastic! It has all the features we want and some that we didn't even know we needed! The Workflow feature helped us become way more efficient. Definitely worth the price of the app.

Tate + Yoko
カナダ
アプリの使用期間:約2年
Loopが返信しました 2024年6月20日

Thank you for your positive feedback and ongoing support over the past few years!

We're delighted to hear that Loop has all the features you need and more ⭐️ 💙

2024年7月16日

Loop has bene a great addition to our site. We have retained revenue that would otherwise be lost to refunds with the different return options available. The support team is fast and easy to work with.

Lori's Shoes
アメリカ合衆国
アプリの使用期間:1年以上
Loopが返信しました 2024年8月6日

We appreciate your kind words! ⭐️

Happy to hear that Loop has been a valuable addition to your site and that our support team has been fast and easy to work with.

Thank you so much for your feedback!

2024年6月3日

Loop has been a great addition to help streamline our return process and offload an extra task from our customer service team. Wendy and her team has been helpful is fixing random issues we've noticed over time as well as custom workflows to optimize further.

HeatPressNation
アメリカ合衆国
アプリの使用期間:12ヶ月
Loopが返信しました 2024年6月20日

Thank you for your wonderful feedback ⭐️💙

We're thrilled to hear that Loop has been a great addition in streamlining your return process and alleviating your customer service team.

Your satisfaction is our top priority, and we appreciate your support!

2024年6月25日

Loop has been great with helping us save time with refunds and exchanges. Wendy is super helpful and informative if we have any questions!

Satchel & Page
アメリカ合衆国
アプリの使用期間:11ヶ月
Loopが返信しました 2024年8月6日

We’re delighted to hear that Loop has been a time-saver and that Wendy has been so helpful💙

Your feedback is greatly appreciated—thank you!

2024年6月11日

Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.

Topo Designs
アメリカ合衆国
アプリの使用期間:11ヶ月
Loopが返信しました 2024年6月20日

Thank you for the positive feedback! 💙⭐️

We're thrilled to hear that you found the integration process quick and are excited about our ongoing improvements.

We appreciate your support!

2024年5月2日

Loop has been great! It has greatly improved our customer experience since implementing it. In addition it has drastically lessened the work load on our customer service department. Allowing the team to respond to tickets much faster without being so bogged down dealing with returns and exchanges. Highly recommend!

Ogee
アメリカ合衆国
アプリの使用期間:10ヶ月
Loopが返信しました 2024年5月10日

Thrilled to hear that Loop has made such a positive impact on your customer service team. We greatly appreciate your support 💙⭐️
Thanks for sharing your experience!

編集日:2025年4月25日

Loop Returns and Exchanges' support team is great to work with! Always responsive and super helpful, not to mention friendly! Rece is awesome to work with!

Livie & Luca
アメリカ合衆国
アプリの使用期間:7年弱
Loopが返信しました 2024年3月20日

Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!

2024年4月10日

Working with Loop has been great so far! The app integrates seamlessly with the other platforms we utilize. The analytics have been very helpful for our business. Our Merchant Success representative has been super diligent in providing support and assistance. Would definitely recommend the platform to others!

JOHN ELLIOTT
アメリカ合衆国
アプリの使用期間:6年弱
Loopが返信しました 2024年5月10日

We appreciate your ongoing support over the years! Thanks for taking the time to leave this thoughtful review 💙

2023年5月12日

Loop has been a reliable and trusted partner for several years, consintently demonstrating a commitment to innovation in their product offerings while taking our feedback into consideration. Their support team is very responsive and prompt in addressing our inquiries. Their dedicated MSM's have made it clear that our growth and customer experience is their top priority!

LIVERPOOL LOS ANGELES
アメリカ合衆国
アプリの使用期間:5年以上
Loopが返信しました 2023年5月15日

We love hearing from our long-time partners! 💙 Thanks for this insightful review!