レビュー (238)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2024年12月31日

Was super helpful and fixed my issue quickly!

Nursing Queen
アメリカ合衆国
アプリの使用期間:3年以上
Loopが返信しました 2025年1月7日

Thanks for sharing your experience 💙
Thrilled to hear we could help resolve your issue quickly. We’re always here if you need anything!

2024年11月5日

Loop is a great returns solution and they have an awesome Customer Service. Whenever we have issues with the app, their team is one email away and is super fast with the resolution. No downtime on our end which is super awesome.

Section 119
アメリカ合衆国
アプリの使用期間:約4年
Loopが返信しました 2024年11月7日

Thank you for sharing your experience! 🙌💙
We’re thrilled that our team has been able to provide fast, effective solutions whenever you've had any issues. Our goal is to keep everything running smoothly, and it’s fantastic to know we’ve succeeded in that for you!

2024年10月30日

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their support. They’ve been incredibly responsive and readily available whenever we needed account adjustments, upgrades, or assistance with new features. The team also excels in guiding us through upgrades, ensuring we’re maximizing all the tools they offer.

If you’re looking for a return solution that’s efficient, reliable, and backed by outstanding support, we highly recommend Loop Return. They’ve streamlined our workflow and helped us create a better experience for our customers.

The Adventure Challenge
アメリカ合衆国
アプリの使用期間:2年以上
Loopが返信しました 2024年11月4日

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled that your team is feeling the benefits.
Thanks for the amazing review! 🙌

2024年11月4日

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
アメリカ合衆国
アプリの使用期間:3ヶ月
Loopが返信しました 2024年11月7日

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to provide timely and detailed support, and we appreciate you taking the time to share your feedback!

2025年2月20日

LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.

Rosie Assoulin
アメリカ合衆国
アプリの使用期間:4ヶ月
2025年2月4日

Got all the help I needed.

What Waist
アメリカ合衆国
アプリの使用期間:1年以上
Loopが返信しました 2025年2月12日

Happy to hear we could assist you! Thanks for the review 💙⭐️

2024年12月31日

Really great support team who have helped us navigate onboarding in a smooth, timely manner. Thank you!

Piyama USD
オーストラリア
アプリの使用期間:2ヶ月
Loopが返信しました 2025年1月7日

Thanks for the great feedback 💙🤩
We're happy to hear our support team made your onboarding smooth and timely.

2025年2月10日

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

Gottex
アメリカ合衆国
アプリの使用期間:4ヶ月
Loopが返信しました 2025年2月12日

Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝

2025年2月20日

Quick support and good functionality for returns, exchanges, incentive credit.

Shopify/Loop needs a way to have their reconciliations match as it would be ideal for Shopify to be source of truth for net sales. Seems like a Shopify limitation.

DC Shoes
アメリカ合衆国
アプリの使用期間:約1年
2025年1月10日

Exceptional customer service experience with Jackie O and Reese P.

Thanks for the always prompt and insightful assistance.

MUNICIPAL
アメリカ合衆国
アプリの使用期間:1年以上
Loopが返信しました 2025年1月14日

Thank you for your kind words 💙 🤩
We're thrilled Jackie O and Reese P provided such exceptional service.