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CX is very responsive and quick to help!
Thank you for sharing! 🤩
We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.
Thank you for sharing your positive experience with us! We appreciate your recommendation and look forward to continuing to support your business 🙌
Wendy was fabulous! She is a wealth of knowledge and we left knowing we're in great hands.
We'll be sure to let Wendy know about your great experience! Thanks for leaving this review 🙌
We've been on the platform for 2 months and have had a great experience so far. Although onboarding was quick due to our previous platform provider shutting down and have to do a quick transition, now that we are fully onboarded we have found it very beneficial. The features loop offers for the customer and also internally for reporting is extremely useful and easy to see ROI.
Thanks for sharing your positive experience with Loop! We love hearing your feedback on our features and the ease of seeing ROI!
Loop has been great for us. We've fully automated our returns process which is a win-win for our support team and our customers. Every month, we review the Return Reasons reports to see how we can improve our products, website, and marketing.
Thank you for taking the time to leave this review and for sharing these kind words! We love hearing how you are taking advantage of the Return Reasons reports 🙌
We've been on the platform for almost a year and could not be more pleased. We had been on an alternative platform previously but due to several shortcomings and account reporting issues we elected to look at alternatives. We shopped over 3 leading platforms and ultimately selected Loop and could not have been more pleased. The onboarding process was extremely smooth and really fast. The platform was very intuitive and we were able to complete most of the configuration ourselves but the support and responsiveness of the Loop team really made the process seamless. The feedback from our customers is extremely positive and the return / exchange process is frictionless. Thank you Loop.
This is music to our ears! Thank you for sharing these kind words. We love hearing about your smooth onboarding experience, how intuitive you find the platform, and the positive feedback you're getting from your customers 🙌 We're excited for a great future together!
Loop has made the process of our returns simple and effective. In addition to that their support team has been super helpful and friendly. Returns used to be a laborious process, but with Loop we have been able to focus on other areas of our company which has helped us grow. Also shoutout to Ash at Loop for be an amazing rep for us over the years!
We love hearing this and appreciate you taking the time to leave us this review! We'll be sure to let Ash know as well 🙌
Loop has been the biggest help to our growing business. As someone who does returns daily, We have used many platforms but Loop is the most efficient we have used to date! We have no plans to change now or in the future.
Thank you so much for sharing these kind words! Looking forward to growing with you!
Works pretty flawlessly. Lots of great features and customizations. Highly recommend for scaling up your business, improving your return rate, and retaining more revenue.
We love hearing this! Thanks for these kind words! 💙
Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!
We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌