レビュー (223)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の6%は1つ星です
2025年1月2日

Received excellent customer service from Rece! I reached out on NYE expecting someone to get back with me in a few days, and was surprised when I got a response back right away! Rece was so helpful and had already taken the necessary steps needed! By the time I saw the response the issue was resolved and there were only a few things I needed to do on my end to finalize things. Needless to say it was an amazing support experience.

Glam-Aholic Lifestyle
アメリカ合衆国
アプリの使用期間:12ヶ月
Loopが返信しました 2025年1月7日

Thank you for the fantastic review 💙 We’re so happy Rece could help you promptly and get everything sorted quickly- even on NYE! We appreciate you taking the time to share your experience.

2025年1月29日

Loop is very user-friendly, and helps us streamline our return/exchange process. The best part is their support team! Anytime we have a question on specific orders, they always provide very thorough and easy-to-understand answers quickly. Would definitely recommend!

onewith
アメリカ合衆国
アプリの使用期間:2年弱
Loopが返信しました 2025年2月3日

Thanks for the awesome review! We’re so glad to hear Loop is working well for you, and it’s great to know our support team is hitting the mark. Appreciate your recommendation! 🤩💙

2025年1月8日

LOOP is an excellent tool for our company to manage returns and exchanges. While the features are impressive, what really stands out to me is their customer support. I truly appreciate working with their team— they are not only knowledgeable but also consistently approachable and eager to help with any issues.

ORTTU
アメリカ合衆国
アプリの使用期間:3年以上
Loopが返信しました 2025年1月14日

Thank you for your thoughtful review 💙⭐️
We're thrilled that Loop has been a valuable tool for your business and that our support team has made such a positive impression. We're always here to help!

2025年1月29日

I've been using Loop for over a year and it's great. It has almost all of the functionality that I need (the one additional thing I need, no app has) and I've always gotten a quick response from support. I'd like to, in particular, give a shout out to Rece on their support team, who was able to help me create different return policies depending on the item.

Springrose
アメリカ合衆国
アプリの使用期間:1年以上
Loopが返信しました 2025年2月3日

Thanks for sharing! We're happy Loop’s been a good fit ⭐️🙌
Rece will love hearing your shout-out!

2024年12月20日

Loop's system is great, but it's the people that make the experience phenomenal. Almost every email I send is always due to me not understanding something and within minutes I get a response. Everyone is knowledgeable and helpful, thank you for the service that you provide!

Apollo
アメリカ合衆国
アプリの使用期間:約1年
Loopが返信しました 2025年1月7日

We’re so glad to hear that our team has been able to provide the support you need 🙌
It’s our goal to be as helpful and responsive as possible, and we appreciate you recognizing our efforts. Thanks for choosing Loop! 💙

2025年1月29日

I've been using Loop for returns and exchanges, and I couldn't be more impressed. Their software is seamless and user-friendly, making the process incredibly easy. What really sets them apart, though, is their customer support team. Anytime I have a question or need clarification, I get a clear and helpful response within minutes.

Special shoutout to Rece —your responsiveness and clear solutions have made all the difference. Highly recommend Loop to anyone looking for a reliable returns solution!

SOLIKA
アメリカ合衆国
アプリの使用期間:1年以上
Loopが返信しました 2025年2月3日

We appreciate your feedback! So glad to hear Loop is making returns easy, and we'll pass your thanks to Rece for the fantastic support 💙🤩

2024年12月10日

Loop helps us to provide an automated process for our customers to process returns, exchanges and warranties, without waiting for reps to be live. I love that Loops links seamlessly with Shopify and their 'Shop Now' feature prompts customers to increase their spend with us when exchanging for new products. We are also always assisted by our Loop rep when needed.

Archies Footwear | AU
オーストラリア
アプリの使用期間:1年以上
Loopが返信しました 2025年1月7日

Thank you for the wonderful feedback! We’re happy to hear that our team is providing the support you need—it's always our goal to make your experience as smooth and efficient as possible 💙

2024年12月16日

I would recommend LOOP to other individuals and companies. We have been using Loop for over 2 years now and each year new updates are made that are very helpful and their support team is excellent. Just recently had a rare issue with our shipping labels generating and the support staff was able to locate and help us resolve the issue within days.

ZANEROBE
オーストラリア
アプリの使用期間:3年弱
Loopが返信しました 2025年1月7日

Thank you for taking the time to share your experience 💙
We’re thrilled to hear that the updates and improvements have been helpful, and we’re so glad our support team was able to quickly resolve the issue with your shipping labels. It’s always our priority to provide top-notch support!

2024年12月12日

The app saves us a lot of headache when it comes to returns and exchanges. Selling under garments, we have a unique need for returns and the app has been able to help us handle that in many ways. Their support team has also been quick to respond when it comes to troubleshooting and issues. Nice to speak to a real person and get help when we need it.

BN3TH.ca
カナダ
アプリの使用期間:約4年
Loopが返信しました 2025年1月7日

We appreciate your review 🙌💙
Happy to be a part of making your returns process smoother!

2025年1月14日

App works good and everytime I needed some help from them the customer support has been on it!

Heat Wave Visual
アメリカ合衆国
アプリの使用期間:4年以上
Loopが返信しました 2025年2月3日

Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙