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Being in retail, we all know that excellent customer service is priority. The problem, of course, is when other companies do not share this same mentality. Such is not the the case with Loop Returns!
Twice now, I have needed to reach out for immediate support and have received excellent and quick service. Highly reccomend!
Thank you for your kind words! We're thrilled to hear that our team has provided you with quick and excellent support. Customer service is at the heart of what we do, and we appreciate you recommending Loop 💙
I would recommend LOOP to other individuals and companies. We have been using Loop for over 2 years now and each year new updates are made that are very helpful and their support team is excellent. Just recently had a rare issue with our shipping labels generating and the support staff was able to locate and help us resolve the issue within days.
Thank you for taking the time to share your experience 💙
We’re thrilled to hear that the updates and improvements have been helpful, and we’re so glad our support team was able to quickly resolve the issue with your shipping labels. It’s always our priority to provide top-notch support!
Loop helps us to provide an automated process for our customers to process returns, exchanges and warranties, without waiting for reps to be live. I love that Loops links seamlessly with Shopify and their 'Shop Now' feature prompts customers to increase their spend with us when exchanging for new products. We are also always assisted by our Loop rep when needed.
Thank you for the wonderful feedback! We’re happy to hear that our team is providing the support you need—it's always our goal to make your experience as smooth and efficient as possible 💙
App works good and everytime I needed some help from them the customer support has been on it!
Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙
Our experience with Loop has been excellent. The integration is seamless, and their customer support has been outstanding.
We’re so happy to hear that your experience with Loop has been excellent! Thank you for sharing ⭐️
The app saves us a lot of headache when it comes to returns and exchanges. Selling under garments, we have a unique need for returns and the app has been able to help us handle that in many ways. Their support team has also been quick to respond when it comes to troubleshooting and issues. Nice to speak to a real person and get help when we need it.
We appreciate your review 🙌💙
Happy to be a part of making your returns process smoother!
Emma P. was the one who helped me and was super helpful! She was amazing and fast and kept me updated along the way. Amazing service and was super nice.
Thanks for sharing! It's awesome to hear Emma made your experience so seamless and positive 🤩
Great customer support! They always get back to me soon with a solution!
Thanks for your review! We’re so glad our support team could provide quick and effective solutions for you ⭐️
Loop is the perfect returns, exchange and credit platform! We have been using for 3+ years now and it has immensely improved our customers returns experience and journey! So user friendly for both customer and the team in the backend. The loop team is incredibly helpful and great to work with!
Love to hear that Loop has made such a positive impact on both your customers' returns experience and your team's workflow 🤩
Thanks for being such a fantastic partner over the past 3+ years! 💙
Loop returns support is best in class. I often get Rece as my support agent and he has solutions that work quickly almost every time.
Thank you for sharing your experience!
We're thrilled to hear Rece has provided you with top-notch, efficient support. We'll be sure to share your kind words with him 🤩 🙌