리뷰 (240)

전체 평점
4.7
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2021년 12월 6일

Loop has not only provided our business with the needs/wants that are crucial, but it has allowed for a much more improved customer journey with purchasing orders online. The staff at Loop is also a HUGE help when it comes to laying out our quarterly goals and roadmaps. They've been a pleasure to work with, and we love their services! It had made a massively positive impact on our business.

Balance Athletica
미국
앱 사용 기간 10개월
2024년 2월 5일

Loopreturns has been super helpful to our store. They have a great support system and reply quickly to any issues or questions that we have. Our returns are fully automated and run smoothly without any issues. We're really happy with our experience with Loopreturns and are renewing our agreement with Loopreturns soon.

D'Amelio Footwear
미국
앱 사용 기간 9개월
답글 Loop개 2024년 2월 12일

Thanks for your amazing feedback! We love hearing about your great experience with us and are excited to continue supporting your brand!

2022년 12월 29일

The Best Returns & Exchange App available today and we're so glad we made the decision to partner with Loop! We needed a full service portal, for all returns, exchanges, etc., and Loop is able to do it all and it's automated. Our customers compliment us all the time and the calls and emails from customers, regarding returns, refunds, exchanges, etc., have stopped. It takes some set up effort, as with any new app, but once setup and running, it will completely transform your experience and the customers experience with returns and exchanges! I highly recommend Loop Returns & Exchanges!!!

Animals Matter, Inc.
미국
앱 사용 기간 9개월
답글 Loop개 2023년 1월 10일

Thanks for taking the time to leave us this review! It's great to see how automating your returns and exchanges has positively impacted your customers. We love hearing about your experience with us and appreciate the feedback!

2023년 5월 10일

Great solution for streamlining the customer experience, post-purchase! The Loop team makes onboarding easy and is there every step of the way to customize a solution that best suits your business. The ROI is almost immediate, especially with the auto exchange and instant shopping options. Highly recommend!

TUSHY
미국
앱 사용 기간 9개월
답글 Loop개 2023년 5월 11일

Immediate ROI is what we like to hear! 🙌 Thanks for taking the time to write this review!

2023년 6월 1일

We love LOOP! The interface is super user-friendly and is a great customer experience. The help we've received from the LOOP team has also been extraordinary.

Aligne
영국
앱 사용 기간 9개월
답글 Loop개 2023년 6월 1일

This is everything we like to hear! Thanks for sharing! 🙌

2023년 5월 16일

Loop is very user friendly on both the consumer and seller side - Our Merchant Onboarding Specialist, Brooke, has been so attentive and helpful anytime we need solutions to issues. The app interface itself is well put together and offers an incredible amount of analytics that are very helpful in decision making.

My favorite feature of Loop is that you can very easily edit your library of return reasons. In allowing companies to do this, Loop is immediately applicable to pretty much any company, regardless of their product offerings.

I would definitely recommend Loop to any company looking to simplify the returns process for their customers, while also gathering important return information for their records.

SeaSucker
미국
앱 사용 기간 9개월
답글 Loop개 2023년 5월 16일

Thanks for this super insightful review! We love hearing about your positive experience with us! And we'll be sure to pass along your message to Brooke 💙

2023년 5월 10일

Absolutely LOVE Loop!

It has radically streamlined the post purchase experience and reduced customer friction points. With the integration of Loop, our customer service team has saved literally hours a day that were previously spent handling exchanges and returns.

We've also seen a solid uptick in customers doing exchange's, verse just a return, keeping more money with our brand. It has helped elevate the company as we aim to hit $10Million in sales this year.

If you're lucky enough to get Ash as your success manager, it's the cherry on top. She rocks!

In God We Must
미국
앱 사용 기간 7개월
답글 Loop개 2023년 5월 11일

Absolutely LOVE this review! Exchanges > refunds!

2023년 5월 23일

We've has been using Loop for 3 years, and it has reduced our returns and is a pleasure to use set and forget

Veldskoen Shoes USA
미국
앱 사용 기간 7개월
답글 Loop개 2023년 5월 23일

Thank you for being such a loyal and long-time customer! 🤝💙

2023년 5월 4일

Loop Returns & Exchanges is a fantastic app with top-notch service. The return process is easy and convenient, and their commitment to sustainability is commendable. Thornton was incredibly helpful and made my experience even better. Their staff are committed to keeping you in the loop (pun intended) every step of the way from updates to incorporating their newest features within your roll-out. I highly recommend this app - it's a no-brainer!

I Love Ugly US
뉴질랜드
앱 사용 기간 7개월
2023년 5월 31일

Loop has provided a significant upgrade to our customers' return+exchange experience. Their ability to process multiple types of returns+exchanges coupled with their excellent onboarding and account management teams have made the transition from our old provider that much smoother.

Clove
미국
앱 사용 기간 6개월
답글 Loop개 2023년 5월 31일

We love hearing how smooth your transition has been! Thanks for sharing!