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Customer service is very helpful -
specially Ninthuga
Thanks so much for the shoutout! 🙌 We’re lucky to have Ninthuga on the team, and even luckier to support awesome brands like yours. Let us know if you need anything else!
LOOP has made returns/exchanges seamless and reduced the stress!
Customer service was also very quick to resolve any questions.
We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙
Loop is the perfect returns, exchange and credit platform! We have been using for 3+ years now and it has immensely improved our customers returns experience and journey! So user friendly for both customer and the team in the backend. The loop team is incredibly helpful and great to work with!
Love to hear that Loop has made such a positive impact on both your customers' returns experience and your team's workflow 🤩
Thanks for being such a fantastic partner over the past 3+ years! 💙
Loop has earned its place as the industry leader for returns/exchanges/warranties. We've been using Loop for several years and it's always the app we have to worry the least about. It works as it should, the backend is user-friendly, the frontend is customer-friendly, and every time I've had a question their support team is prompt, friendly, and incredibly helpful.
Thank you for the amazing review! 💙🙌
We're so glad to hear Loop has been a reliable solution for your business over the years. It’s our goal to make returns and exchanges seamless for both you and your customers!
App works good and everytime I needed some help from them the customer support has been on it!
Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙
Received excellent customer service from Rece! I reached out on NYE expecting someone to get back with me in a few days, and was surprised when I got a response back right away! Rece was so helpful and had already taken the necessary steps needed! By the time I saw the response the issue was resolved and there were only a few things I needed to do on my end to finalize things. Needless to say it was an amazing support experience.
Thank you for the fantastic review 💙 We’re so happy Rece could help you promptly and get everything sorted quickly- even on NYE! We appreciate you taking the time to share your experience.
Excellent service! Ninthuga is always so helpful with every question and quick to provide a resolution.
We appreciate the feedback 🤩 Providing prompt and detailed support is our priority - glad we could help!
Great app! Makes handling customer returns easy!
Music to our ears 🎶 Thanks for the love, glad to hear Loop’s keeping your returns easy and stress-free!
Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!
Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝
We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer satisfaction and operational efficiency. Highly recommended!
We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year—here’s to continued success!