리뷰 (243)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 10월 30일

We’ve been thrilled with our partnership with Loop Return! Their return portal has seamlessly integrated with our CX platform and Shopify store, making the entire returns process a breeze. This automation has been a game-changer for us, reducing our customer support demand and freeing up our CS agents to focus on other customer inquiries.

Loop Return’s team goes above and beyond with their ...

The Adventure Challenge
미국
앱 사용 기간 2년 초과
답글 Loop개 2024년 11월 4일

Wow, we're so glad to hear that our partnership has been such a game-changer for you! 🎉
Seamless integrations and stellar support are what we strive for, and we're thrilled ...

2024년 11월 13일

Great support and great tool

WRK
미국
앱 사용 기간 4개월
답글 Loop개 2024년 11월 18일

Thank you for the 5 ⭐️'s!
We’re so glad to hear that you’re happy with both our support and the tool.

2024년 11월 7일

Emma is always so helpful and very friendly.
very responsive to emails, never have to wait a long time to get an answer :) Thank you!

French Dressing Jeans Inc.
캐나다
앱 사용 기간 6개월
답글 Loop개 2024년 11월 18일

Thank you for taking the time to leave a review! 🤩🙌
Emma is an amazing part of our team, and we’re so happy to hear that her responsiveness and helpfulness are making a ...

2024년 11월 1일

Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.

Surprizeshop
영국
앱 사용 기간 9개월
답글 Loop개 2024년 11월 4일

We love to help and make things simple for our merchants! Thanks for the review 💙⭐️

2024년 11월 4일

I've had a great experience when reaching out for help from Loop. Someone gets back to you in less than 24 hours and is always will to give details instead of sending you a link to a help center article that you may have already read. Gabbi has been super helpful!

ILIA Beauty
미국
앱 사용 기간 3개월
답글 Loop개 2024년 11월 7일

Thank you so much for your kind words! 💙
We’re thrilled to hear that your experience with Loop has been positive and that Gabbi has been supportive. Our team strives to ...

2024년 11월 18일에 편집됨

*Edited review after resolution.

I faced a lot of issues onboarding Loop, and it took over a month. But now it's up and running, and it's a helpful tool for our brand. I still feel support was lackluster until I really put the screws on them. But they figured it out eventually.

Compared to what else is available, they're a top option.

Project Ratchet
스웨덴
앱 사용 기간 대략 1개월
2024년 10월 3일

Great app! Easy for our customers to use and their customer service is very helpful and responsive.

invisaWear®
미국
앱 사용 기간 거의 4년
답글 Loop개 2024년 10월 15일

Thanks so much for the review! 💙⭐️

We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.

2024년 10월 16일

We didn’t even get the chance to become Loop’s customer or fully test their system. After a phone meeting with one of their sales reps, we were promised a demo first thing Monday morning. However, two weeks passed with no word from them, and we had to reach out ourselves to get things moving again. When we finally received the demo, it was extremely limited, allowing us to test only a few ...

Remlagret.se
스웨덴
앱 사용 기간 4개월
답글 Loop개 2024년 10월 18일

We sincerely apologize for the frustration and inconvenience you experienced.

At Loop, we hold ourselves to a high standard, and it’s clear we didn’t meet that in your case. ...

2024년 10월 2일

Great team to get your onboarded. Has made for a better experience for our customers, and simplified processes internally.

BOGG BAG
미국
앱 사용 기간 6개월
답글 Loop개 2024년 10월 15일

We appreciate the feedback! 💙🙌

We're so glad our team could help streamline your processes and elevate your customer experience.

2024년 9월 10일

First, let's talk experience:

- Loop has had THE best enterprise onboarding experience we've had. Their multi-collaboration tool made implementation a breeze, despite having to rope in multiple external teams (email, devs, CS, etc). Everything was laid out in explicit detail, with step-by-step guides and time estimates as well. I wish every company were as organized as Loop's onboarding process. ...

Kate Hewko
미국
앱 사용 기간 8개월
답글 Loop개 2024년 10월 2일

Thank you for the glowing review! ⭐️💙

We’re thrilled to hear the onboarding process went smoothly and that our team was there to support you every step of the way. Equipping ...