리뷰 (240)

전체 평점
4.7
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 7월 24일

Loop has been a lifesaver and a great addition to our site. The onboarding process was seamless and the Loop team made it so easy for us and was very helpful along the way! Loop has freed up so much time for our small team with the automated returns and exchanges. It is also so amazing to gain insight on why customers are returning/exchanging. The process is easy for customers to use and the loop team is always in contact with us as we continue to navigate the platform. We are so happy we integrated this platform to our store!

Thread & Supply
미국
앱 사용 기간 3년 초과
답글 Loop개 2024년 8월 6일

Thank you for sharing your experience! 💙

We’re thrilled to hear that Loop has made such a positive impact on your site and your team. We’re excited to continue being part of your journey! ⭐️

2024년 4월 4일

I recently reached out to Loop to check about the connection process when updating our Shopify theme. Their customer service was incredibly helpful and quick getting back to me. They explained things thoroughly, sent links to support docs, and checked my specific site to make sure things were in good shape. Their support docs were better than many apps' docs' I have used, and the responses were so fast. Thanks Loop for being such a great Shopify app!!

Ridge Merino
미국
앱 사용 기간 2년 초과
답글 Loop개 2024년 4월 12일

Thanks for sharing your great experience with our customer service team! 🙌

2024년 3월 7일

We've been using Loop for almost 3 years. They cover most, if not all, options we would ever need for our store. Their "Shop Now" and "Instant Exchange" features are awesome. It was an easy initial set up and very low maintenance upkeep. Our Merchant Success Manager, Jackie, is amazing. Jackie is friendly, helpful, and gets to the bottom of any questions we ask. The ability to offer our customers a bonus credit towards a new order or their Store Credit refund, has been a game changer. Our partnership has been great!

Constantly Varied Gear
미국
앱 사용 기간 2년 초과
답글 Loop개 2024년 3월 20일

Thanks for sharing your great experience with us! We especially love hearing how useful you are finding our features like Show Now & Instant Exchange. We'll be sure to share your kind words with Jackie!

2024년 3월 7일

Loop Returns and Exchanges has truly been a game-changer for our e-commerce operation! Their seamless collaboration with us has made managing returns and exchanges a breeze. Communication with their team is top-notch, always keeping us in the loop about new features and updates. Their system is not only reliable but also incredibly user-friendly for both our customers and our internal team. Plus, our dedicated rep is a gem, always ready to assist with their deep knowledge of the product. We truly appreciate the invaluable service they provide.

Livie & Luca
미국
앱 사용 기간 거의 6년
답글 Loop개 2024년 3월 20일

Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!

2024년 4월 10일

Working with Loop has been great so far! The app integrates seamlessly with the other platforms we utilize. The analytics have been very helpful for our business. Our Merchant Success representative has been super diligent in providing support and assistance. Would definitely recommend the platform to others!

JOHN ELLIOTT
미국
앱 사용 기간 거의 6년
답글 Loop개 2024년 5월 10일

We appreciate your ongoing support over the years! Thanks for taking the time to leave this thoughtful review 💙

2024년 7월 25일

Loop Returns has been an amazing returns function for our brand. We have saved a significant amount of money in retained revenue from converting refunds into other outcomes, the portal and experiences for customers is seamless and easy to use. We love that it's highly customisable with workflows, policies and onsite presence.

Steve Madden Australia
오스트레일리아
앱 사용 기간 1년 초과
답글 Loop개 2024년 8월 6일

We appreciate the wonderful feedback!
Happy to hear that Loop has been a valuable addition to your brand. We look forward to continuing to support your success 🙌 💙

2024년 3월 13일

Loop definitely helped us level-up our Returns Process across our two brands and six stores. Having a streamlined process that is largely automated has saved us so much time and resources. Onboarding and ongoing support has been incredibly handy. Glad we jumped on board.

Moana Bikini - Australia
오스트레일리아
앱 사용 기간 2년 초과
답글 Loop개 2024년 3월 20일

We're glad you jumped on board too! Thrilled to hear how we're saving you time and resources 🤝

2024년 7월 26일

We had to quickly move to Loop from our previous returns platform. The setup was easy and it has been running smoothly ever since.

Bravado Designs USA
캐나다
앱 사용 기간 10개월
답글 Loop개 2024년 8월 6일

Thank you for sharing your positive experience!
We’re thrilled to hear that the transition to Loop was seamless and that everything has been running smoothly ⭐️

2024년 5월 29일

Loop is fantastic! It has all the features we want and some that we didn't even know we needed! The Workflow feature helped us become way more efficient. Definitely worth the price of the app.

Tate + Yoko
캐나다
앱 사용 기간 대략 2년
답글 Loop개 2024년 6월 20일

Thank you for your positive feedback and ongoing support over the past few years!

We're delighted to hear that Loop has all the features you need and more ⭐️ 💙

2024년 6월 11일

Quick integration process initially but always improving and releasing new features to improve all aspects of the customer experience. Excited to try the new exchange tracker and exchange shop on site credit features.

Topo Designs
미국
앱 사용 기간 11개월
답글 Loop개 2024년 6월 20일

Thank you for the positive feedback! 💙⭐️

We're thrilled to hear that you found the integration process quick and are excited about our ongoing improvements.

We appreciate your support!