Recensies (186)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
12 mei 2023

Loop has really helped us push exchanges and make the entire return experience as easy as possible for our customers. The advanced analytics are great, giving us helpful insights on who is returning items a lot, products etc. A game changer!

Larsson & Jennings | Official Store | USA
Verenigde Staten
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Loop heeft geantwoord 12 mei 2023

Thanks for this insightful review! We love hearing about your experience with us! Happy Friday 🥳

13 oktober 2022

We use a full enterprise version of Loop, which this app is a part of. We love it. Great UI for customers and CX staff. Self-service workflows and customization that allow for various SKU-level outcomes on the fly. Reliable and detailed event data that is exportable. Constant product improvements, informed by feedback their team proactively gathers. The company has strong partnerships with Shopify and certain 3PLs and CX platforms. It can be pricier than other options, especially for smaller merchants, but the time savings Loop creates for our staff offsets the software costs.

Birdies
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20 september 2021

This is the best returns app on Shopify easily. It has a super awesome customizable Returns Page, makes the entire return/exchange process super automated for the customer, and has features that help you to get more people to exchange instead of return. Their new analytics features are awesome as well! We have tried Returnly, Happy Returns, ReturnsMagic and this is the best by far!

Sivana
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Meer dan een jaar gebruiken de app
19 januari 2023

Really great app! Our customers love the ease of using Loop for Returns and Exchanges. Also, love how quickly Loop has updates and is eager to hear feedback to improve the platform and customer experience.

Andie
Verenigde Staten
Meer dan een jaar gebruiken de app
Loop heeft geantwoord 24 januari 2023

Thanks for taking the time to leave us this review! It's so great to hear you and your customers are loving Loop.

And yes! We love hearing feedback to improve our platform for our merchants.

13 januari 2023

Our customers love Loop, and we do too. A great user interface for admins and customers and abundant customization of returns and exchanges are why we chose the software in the first place. It's easily the best returns software in e-commerce.

One thing we love is that the Loop team continued to develop incredible features and consistently add value to what we were already paying for.

Honeycloth
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Loop heeft geantwoord 24 januari 2023

Thanks for taking the time to leave us this review! It's awesome to hear that both you and your customers love Loop.

7 december 2022

We've been using Loop for quite some time now, and it has completely changed our return/exchange game. New features are continually being introduced, and our account success manager is a gem! Overall, we've had a very positive and smooth experience with Loop. Would highly recommend!

Joyride Harness
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Loop heeft geantwoord 10 januari 2023

Thanks for taking the time to leave us this review! We love hearing about your experience with us and appreciate the feedback. And we're so thankful that you highly recommend us!

25 mei 2023

Our store have a great experience using Loop, we have support when is needed and they are always on top to help resolve the issues. Great experience working with their team. I highly recommend Loop!

MOSCOT NYC SINCE 1915
Verenigde Staten
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Loop heeft geantwoord 25 mei 2023

We love hearing this! Thanks for sharing! 💙

1 augustus 2023

Loop has been the biggest help to our growing business. As someone who does returns daily, We have used many platforms but Loop is the most efficient we have used to date! We have no plans to change now or in the future.

Red Land Cotton
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Loop heeft geantwoord 14 augustus 2023

Thank you so much for sharing these kind words! Looking forward to growing with you!

13 juli 2023

Works pretty flawlessly. Lots of great features and customizations. Highly recommend for scaling up your business, improving your return rate, and retaining more revenue.

Made Trade
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Loop heeft geantwoord 14 augustus 2023

We love hearing this! Thanks for these kind words! 💙

18 mei 2023

Amazing app, we were using Narvar before, and I can't express how much better Loop is. We've been using Loop now for over a year and have been more than happy with the results making it super simple for your customers to return products while lessening the load on the CS team.

Sullen Art Co.
Verenigde Staten
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Loop heeft geantwoord 18 mei 2023

We love hearing how we're making it easier on your customers AND on your CS team 👏👏👏 Thanks for sharing!