Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
19 mei 2023

We can't express enough how Loop has revolutionized our entire return process at our clothing store. This app is an absolute game-changer! ⚡

From the moment we integrated Loop into our operations, it was like a breath of fresh air. Gone are the days of tedious manual returns. Loop streamlined everything seamlessly, providing us with an efficient and user-friendly system that our team and customers adore.

The app's interface is incredibly intuitive and easy to navigate, making it a breeze to process returns and exchanges.

What truly sets Loop apart is its outstanding customer support. Whenever we've had a question or encountered an issue, their team has been prompt, friendly, and incredibly helpful. They truly care about their clients and go above and beyond to ensure a smooth experience.

Thank you, Loop, for creating such an exceptional app that has transformed the way we handle returns. You've earned our enthusiastic five-star rating and our sincere gratitude. Keep up the incredible work!

Amor Lafayette
Verenigde Staten
Ongeveer een jaar gebruiken de app
Loop heeft geantwoord 22 mei 2023

Wow! We love everything 👏 about👏 this👏 review👏 ! Thank you for sharing your great experience with us! 💙

18 mei 2023

Loop has been a game-changer for our Customer Service team and our customers love it as well. It has greatly reduced the number of emails and inquiries and has created a streamlined return process for customers. Adding the option for exchanges has saved us countless sales and makes the platform worth it on its own. Our amazing account/implementation manager made implementation so much easier - her patience, knowledge, and time provided exceeded expectations. Support post-launch continues to be great as well.

Vionic Shoes Canada
Canada
10 maanden gebruiken de app
Loop heeft geantwoord 18 mei 2023

We love hearing how we've been a game-changer for your team! Excited to continue working together!

12 mei 2023

Loop has been a reliable and trusted partner for several years, consintently demonstrating a commitment to innovation in their product offerings while taking our feedback into consideration. Their support team is very responsive and prompt in addressing our inquiries. Their dedicated MSM's have made it clear that our growth and customer experience is their top priority!

LIVERPOOL LOS ANGELES
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Loop heeft geantwoord 15 mei 2023

We love hearing from our long-time partners! 💙 Thanks for this insightful review!

18 mei 2023

Amazing app, we were using Narvar before, and I can't express how much better Loop is. We've been using Loop now for over a year and have been more than happy with the results making it super simple for your customers to return products while lessening the load on the CS team.

Sullen Art Co.
Verenigde Staten
Ongeveer een jaar gebruiken de app
Loop heeft geantwoord 18 mei 2023

We love hearing how we're making it easier on your customers AND on your CS team 👏👏👏 Thanks for sharing!

11 mei 2023

Loop has been a great returns partner! Our account manager is always available to help if we have questions. The platform is intuitive and extremely easy to use. I am able to export reporting and gauge what is happening with returns at ease.

FREDA SALVADOR
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Loop heeft geantwoord 12 mei 2023

Your ease is our ease! We love hearing about your positive experience! Thanks for sharing!

11 mei 2023

Our experience with Loop has been top-flight -- the platform is accessible, easy to navigate, & quite streamlined.

Our returns processing has become second nature with the support of Loop, and their team has been steadfast in their transparent desire to innovate for & aid the brands that they work alongside.

We use Loop to the fullest capacity & value having the intuitive interface and compassionate crew stitched into the fabric of our business.

Would certainly recommend.

Sabah
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Loop heeft geantwoord 11 mei 2023

This review made our day!! Thanks for sharing!

17 mei 2023

Loop is a great and user-friendly program to work with. Our account manager is quick to reply and listen to our wants and needs for future developments. We are happy to have this program to work with and it definitely makes our return process easier.

Misook
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Loop heeft geantwoord 17 mei 2023

We appreciate the love!! 💙

31 mei 2023

We love LOOP. Their support system is A+, wonderful team to communicate with. They are able to handle returns for our multiple different warehouses with no issue, and have simplified our return process fully.

Jessica Simpson
Verenigde Staten
Bijna 3 jaar gebruiken de app
Loop heeft geantwoord 31 mei 2023

Thank you for sharing this wonderful review with us! We love hearing how we've helped simplify your return process 💙

18 mei 2023

Loop has helped make returns processing fairly seamless for our customer service team. Our account manager is responsive and helps keep us up to date on the Loop product roadmap and new features that may be of interest.

Janji
Verenigde Staten
Bijna 3 jaar gebruiken de app
Loop heeft geantwoord 22 mei 2023

Thank you for this review and for being a long-time customer! 🤝

1 augustus 2023

Loop has been the biggest help to our growing business. As someone who does returns daily, We have used many platforms but Loop is the most efficient we have used to date! We have no plans to change now or in the future.

Red Land Cotton
Verenigde Staten
Ongeveer een jaar gebruiken de app
Loop heeft geantwoord 14 augustus 2023

Thank you so much for sharing these kind words! Looking forward to growing with you!