Avaliações (238)

Classificação geral
4,7
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
10 de dezembro de 2024

Loop is the perfect returns, exchange and credit platform! We have been using for 3+ years now and it has immensely improved our customers returns experience and journey! So user friendly for both customer and the team in the backend. The loop team is incredibly helpful and great to work with!

Honey Birdette AU
Austrália
Mais de 3 anos usando o app
Loop deixou uma resposta 7 de janeiro de 2025

Love to hear that Loop has made such a positive impact on both your customers' returns experience and your team's workflow 🤩
Thanks for being such a fantastic partner over the past 3+ years! 💙

22 de novembro de 2024

Loop has earned its place as the industry leader for returns/exchanges/warranties. We've been using Loop for several years and it's always the app we have to worry the least about. It works as it should, the backend is user-friendly, the frontend is customer-friendly, and every time I've had a question their support team is prompt, friendly, and incredibly helpful.

Ombraz Armless Sunglasses
Estados Unidos
Quase 5 anos usando o app
Loop deixou uma resposta 10 de dezembro de 2024

Thank you for the amazing review! 💙🙌
We're so glad to hear Loop has been a reliable solution for your business over the years. It’s our goal to make returns and exchanges seamless for both you and your customers!

7 de janeiro de 2025

Loop returns support is best in class. I often get Rece as my support agent and he has solutions that work quickly almost every time.

Bruno Magli
Estados Unidos
Mais de 1 ano usando o app
Loop deixou uma resposta 14 de janeiro de 2025

Thank you for sharing your experience!
We're thrilled to hear Rece has provided you with top-notch, efficient support. We'll be sure to share your kind words with him 🤩 🙌

6 de fevereiro de 2025

very helpful customer service team to help you through any issues that arise. I am very satisfied with this app

ASKK NY
Estados Unidos
Mais de 1 ano usando o app
Loop deixou uma resposta 12 de fevereiro de 2025

We’re so glad you had a great experience with our support team 🤩💙 Thanks for your review and for trusting Loop!

21 de janeiro de 2025

Excellent customer service! Rece responded that day and sorted out a rather complex situation for me. I couln't be more pleased.

Neat Method
Estados Unidos
12 meses usando o app
Loop deixou uma resposta 3 de fevereiro de 2025

Thank you for the fantastic review! We're so glad Rece could help resolve the situation quickly and effectively 💙⭐️

21 de fevereiro de 2025

Loop support is always informative and quick to help solve any issues we have .

Cozy Earth
Estados Unidos
Mais de 4 anos usando o app
25 de novembro de 2024

We’ve been using Loop Returns for over a year now, and we couldn’t be happier with the experience. The platform is incredibly user-friendly, making it seamless for our customers to process returns. The Loop team is always ready to assist, accommodating all our requests with exceptional responsiveness and support. Overall, Loop has significantly improved our return process, enhancing customer satisfaction and operational efficiency. Highly recommended!

Terijon.com
Estados Unidos
Mais de 1 ano usando o app
Loop deixou uma resposta 10 de dezembro de 2024

We’re thrilled to hear Loop has made such a positive impact on your returns process and customer satisfaction! 🤩💙
It’s been a pleasure partnering with you over the past year—here’s to continued success!

3 de fevereiro de 2025

Very quick response team, excellent service and customer support help! Highly recommend.

The Bar
Estados Unidos
Mais de 1 ano usando o app
Loop deixou uma resposta 12 de fevereiro de 2025

Quick, excellent service is what we aim for! Thanks for your support and for recommending Loop 🤩🙌

10 de janeiro de 2025

We have received fast and efficient help every time we have reached out!

Monica + Andy
Estados Unidos
Mais de 1 ano usando o app
Loop deixou uma resposta 14 de janeiro de 2025

Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌

20 de dezembro de 2024

The Loop team is always available and ready to help whenever you need assistance. Emma was incredibly patient and guided me through setting up some workflows that were quite tricky to configure.
Overall, it was a great experience!

Loog Guitars
Estados Unidos
Aproximadamente 4 anos usando o app
Loop deixou uma resposta 7 de janeiro de 2025

Thank you for the great feedback 🤩
We're so glad to hear Emma was able to help guide you through the setup!