Avaliações (186)

Classificação geral
4,5
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
20 de fevereiro de 2024

Loop has been a great returns partner and returns solution for us! We had the opportunity to work with them while they were developing their POS app which has resolved a lot of return problems we were facing in store. Their support is also great working to help resolve any issues quickly and efficiently.

Frances Valentine
Estados Unidos
Quase 3 anos usando o app
Loop deixou uma resposta 27 de fevereiro de 2024

We love hearing this and especially love hearing about your experience with our POS app! Thank you for sharing!

20 de março de 2024

We've been with Loop since the early days, it changed the game for us and our returns process as a whole.

A fantastic product with fantastic customer support!

I'd highly recommend Loop for any store looking to streamline returns in a super-efficient way!

DOYOUEVEN
Austrália
Mais de 3 anos usando o app
Loop deixou uma resposta 2 de abril de 2024

This recommendation is everything! Thanks for being a long-time customer. Excited to continue growing with you 🤝

9 de março de 2024

Best-in-class returns solution for Shopify stores. A little bit pricey but worth it if you're serious about optimising customer experience!

Threadheads
Austrália
Mais de 2 anos usando o app
Loop deixou uma resposta 20 de março de 2024

Best-in-class solution is what we're going for! 🙌 Thanks for sharing!

27 de março de 2024

Loop is very user friendly and their support staff is awesome! They send very informative emails with photos and have prompt response turnarounds. If the emails aren't solving problems then they are happy to hope on a call to discuss the issue and potentially reach out to their engineering team to create something to find a solution.

CITY Boots
Estados Unidos
4 meses usando o app
Loop deixou uma resposta 2 de abril de 2024

Thanks for sharing your great experience with Loop! Thrilled that you find our support staff helpful! 🤝

8 de março de 2024

So easy to set up and get started. Best part of Loop is the customer service- they are BEYOND helpful and so quick to respond. I never have to worry if I have a question or an issue, I know they will help me resolve it asap.

Understated Leather
Estados Unidos
Aproximadamente 1 ano usando o app
Loop deixou uma resposta 20 de março de 2024

Thanks for sharing how helpful our customer service team has been for you! It's what we're here for! 🤝

5 de fevereiro de 2024

Loopreturns has been super helpful to our store. They have a great support system and reply quickly to any issues or questions that we have. Our returns are fully automated and run smoothly without any issues. We're really happy with our experience with Loopreturns and are renewing our agreement with Loopreturns soon.

D'Amelio Footwear
Estados Unidos
9 meses usando o app
Loop deixou uma resposta 12 de fevereiro de 2024

Thanks for your amazing feedback! We love hearing about your great experience with us and are excited to continue supporting your brand!

14 de março de 2024

Great customer service, fast to respond and help trouble shoot with you. Extremely kind and helpful!

Willow Boutique
Estados Unidos
Aproximadamente 2 anos usando o app
Loop deixou uma resposta 20 de março de 2024

We appreciate you sharing your great experience with our customer service team! We're always here to help!

8 de fevereiro de 2024

10/10 for their support team

Having timely and helpful support when something comes up is extremely important.

Being new to this App, we have had lots of questions which are always promptly answered.

We are loving the user friendly nature of Loop and it has been a welcomed addition to our platform.

bakscape.com
Canadá
4 meses usando o app
Loop deixou uma resposta 12 de fevereiro de 2024

We love hearing how user friendly you find Loop! Thanks for leaving these kind words!

7 de março de 2024

Loop has made processing return an absolute breeze and has really increased my teams productivity.

They are continuously updating various features and making these so much easier.

Love them, Love them, Love them!

St Frock
Austrália
Aproximadamente 2 anos usando o app
Loop deixou uma resposta 20 de março de 2024

Wow! Love love love hearing this! :)

13 de março de 2024

Amazing and seamless process. Lindsey provided us with the best guidance and overcame all of the issues we were having immediately with just one conference call, catering to all needs. The support is top notch, highly recommended using Loop for all your returns and exchange needs.

Blanco By Nature
Estados Unidos
Aproximadamente 1 ano usando o app
Loop deixou uma resposta 20 de março de 2024

This recommendation is everything! We appreciate you sharing!