Loop Returns & Exchanges , 153 avaliações

Classificação geral
4,6
Número por nível de avaliação
  • 86% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
10 de abril de 2024

Working with Loop has been great so far! The app integrates seamlessly with the other platforms we utilize. The analytics have been very helpful for our business. Our Merchant Success representative has been super diligent in providing support and assistance. Would definitely recommend the platform to others!

JOHN ELLIOTT
Estados Unidos
Quase 6 anos usando o app
2 de abril de 2024

I have been using Loop for a little over three years as a Customer Service Associate. It is one of the easiest apps to use and it has been very reliable.

Tecovas
Estados Unidos
Mais de 5 anos usando o app
Loop deixou uma resposta 12 de abril de 2024

Thank you for being a long-time customer and for taking the time to leave us this kind review!

1 de maio de 2024

Helpful app for providing a ton of options for your customers to return and exchange. The team has consistently developed a ton of new features in our time using the app.

shop.telfar
Estados Unidos
Mais de 2 anos usando o app
7 de março de 2024

Loop Returns and Exchanges has truly been a game-changer for our e-commerce operation! Their seamless collaboration with us has made managing returns and exchanges a breeze. Communication with their team is top-notch, always keeping us in the loop about new features and updates. Their system is not only reliable but also incredibly user-friendly for both our customers and our internal team. Plus, our dedicated rep is a gem, always ready to assist with their deep knowledge of the product. We truly appreciate the invaluable service they provide.

Livie & Luca
Estados Unidos
Quase 6 anos usando o app
Loop deixou uma resposta 20 de março de 2024

Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!

4 de abril de 2024

I recently reached out to Loop to check about the connection process when updating our Shopify theme. Their customer service was incredibly helpful and quick getting back to me. They explained things thoroughly, sent links to support docs, and checked my specific site to make sure things were in good shape. Their support docs were better than many apps' docs' I have used, and the responses were so fast. Thanks Loop for being such a great Shopify app!!

Ridge Merino
Estados Unidos
Mais de 2 anos usando o app
Loop deixou uma resposta 12 de abril de 2024

Thanks for sharing your great experience with our customer service team! 🙌

20 de março de 2024

We've been with Loop since the early days, it changed the game for us and our returns process as a whole.

A fantastic product with fantastic customer support!

I'd highly recommend Loop for any store looking to streamline returns in a super-efficient way!

DOYOUEVEN
Austrália
Mais de 3 anos usando o app
Loop deixou uma resposta 2 de abril de 2024

This recommendation is everything! Thanks for being a long-time customer. Excited to continue growing with you 🤝

4 de março de 2024

CX is very responsive and quick to help!

Fresh Clean Threads
Estados Unidos
Quase 5 anos usando o app
Loop deixou uma resposta 20 de março de 2024

Thank you for sharing! 🤩

13 de março de 2024

Our business relies on Loop for all our returns and exchanges globally across 6 regions. The app is seamless to integrate, easy to use and integral to providing our customers with the experience that we've built our brand on. Couldn't recommend higher.

Boody Australia
Austrália
Aproximadamente 3 anos usando o app
Loop deixou uma resposta 20 de março de 2024

We love hearing how we're supporting all 6 of your regions! Excited to continue working together!

29 de fevereiro de 2024

Loop has been extremely helpful in simplifying our return process. The app is very user friendly and straight forward. Loop has saved our team countless hours by allowing us to implement an automated return process. Their support staff is also excellent. Can't recommend them enough!

YORK Athletics Mfg.
Estados Unidos
Quase 5 anos usando o app
Loop deixou uma resposta 20 de março de 2024

Absolutely love hearing how we've saved your team countless hours! Thanks for leaving this review!

4 de março de 2024

LOOP makes our day-to-day processes so much easier. Special thanks to Adam N. for always being super friendly and acommodating. It's seldom that anything goes wrong with LOOP, but you can guarantee that if you need help, you've got the best that you could hope for! Thanks LOOP, and thank you Adam! We're very inspired with this level of care and service. :)

Buttercloth
Estados Unidos
Aproximadamente 4 anos usando o app
Loop deixou uma resposta 20 de março de 2024

We love hearing how we're making your day-to-day processes easier! We'll be sure to pass along the kind words to Adam as well! 🙌