Loop Returns & Exchanges , 153 avaliações

We have been a long term client with Loop for close to 3 years and very happy with the platform. The experience is excellent and they are continuously releasing updates to improve this for both client & customer. The support level from the Loop team has been outstanding with regular business reviews to uncover opportunities & highlight performance vs industry averages. We love the analytics feature that enables our team to realize revenue impacts and provide data insights into return reasons.

Loop has been a great returns partner and returns solution for us! We had the opportunity to work with them while they were developing their POS app which has resolved a lot of return problems we were facing in store. Their support is also great working to help resolve any issues quickly and efficiently.

We've been with Loop since the early days, it changed the game for us and our returns process as a whole.

A fantastic product with fantastic customer support!

I'd highly recommend Loop for any store looking to streamline returns in a super-efficient way!

Best-in-class returns solution for Shopify stores. A little bit pricey but worth it if you're serious about optimising customer experience!

Helpful app for providing a ton of options for your customers to return and exchange. The team has consistently developed a ton of new features in our time using the app.

Loop is very user friendly and their support staff is awesome! They send very informative emails with photos and have prompt response turnarounds. If the emails aren't solving problems then they are happy to hope on a call to discuss the issue and potentially reach out to their engineering team to create something to find a solution.

So easy to set up and get started. Best part of Loop is the customer service- they are BEYOND helpful and so quick to respond. I never have to worry if I have a question or an issue, I know they will help me resolve it asap.

Great customer service, fast to respond and help trouble shoot with you. Extremely kind and helpful!

Amazing and seamless process. Lindsey provided us with the best guidance and overcame all of the issues we were having immediately with just one conference call, catering to all needs. The support is top notch, highly recommended using Loop for all your returns and exchange needs.

Loop has made processing return an absolute breeze and has really increased my teams productivity.

They are continuously updating various features and making these so much easier.

Love them, Love them, Love them!