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The customer service team (and in particular, Saksham) have been extremely helpful in resolving any issues that arise whilst I'm setting up Loop on my website.
Thank you, Team KOOKEE! Snacks
We’re here for you every step of the way, so don’t hesitate to reach out. Here’s to a fantastic experience with Loop :)
Great customer service and love that they have a free plan that meets all my needs now, yet the bells and whistles I want as I grow. Thank you!
Thank you so much for your kind words, Team Nation Botanics! We're thrilled to hear that you like our product and are appreciating our customer service. Thanks for choosing us!
Verun and team have been really great helping us set up our shop for success and guiding us as we grow.
Thank you for the kind words, Team Le Deux Champagne Club! We're glad the team could help set you up for success. We're excited to support your growth! :)
Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.
i had problems with the install and the team addressed them within a day and helped in the matter. they are very diligent and will make sure everything runs smoothly.
Thank you for sharing your experience, Team Crown Engraving! We're glad our team could quickly resolve the installation issues for you. Your satisfaction is our top priority, and we're committed to ensuring everything runs smoothly. If you need any further assistance, we're here to help! :)
Very fast and helpful customer service!
It’s great to hear that you’ve had a positive experience with our fast and helpful customer service! We’re always here to assist you whenever you need support.
- Loop Team
The app is working exactly as intended, and i just had a request to solve an issue that quickly was dealt with. The team has been working constantly to solve it as quickly as they could. Really appreciated the effort!
Great support, nicely customizable, easy to integrate, works as expected
Easy to get connected with the Support and within minutes, all issues are resolved. Special thanks to Manan! You the man, Brother! Thanks for always helping me.
Thank you so much for your kind words, Team DailyNutra! We're thrilled to hear that you had a smooth experience with our support team. Onwards and upwards :)
amazing onboarding and customer support team. pleasure to work with!