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We’ve been using Loop for year and half now and it’s been great for driving retention. The features are flexible and customer-focused, and the support team (shoutout to Nihal) is always on it. Highly recommend if you’re serious about scaling subscriptions.
We’re so glad to hear Loop has helped with your retention efforts. A big shoutout to Nihal for providing great support! We’re committed to helping you scale your subscriptions and are here for you every step of the way.
Thank you for your fantastic feedback!
- Loop Team
Loop has been a blessing for our business. They were able to help us create a very custom solution for our membership program, that also includes a subscription element.
Memberships are our secondary product, and their system has driven a massive improvement in LTV and the offering has boosted our AOV.
Loop's customer service is Amazonesque, they have a high attention to detail, quickly solve issues, and I mean quickly (within minutes).
We spoke to many of their competitors and no one comes close to their way of doing business. Cheers to the Loop team. I wish all my partners were like them!
Thank you so much for your incredible review! We’re beyond thrilled to hear how Loop has contributed to boosting your business, LTV, and AOV. It’s fantastic that our custom solution for your membership program has made such a positive impact. We take great pride in providing fast and detailed support, and we’re so grateful for your recognition. Your words mean a lot to the entire Loop team, and we’re excited to continue supporting your growth! Cheers to a long partnership! 😇
- Team Loop
Loop is an amazing platform for subscription, it solves a lot of operational challenges and offers a lot of effective features for retention. After implementing those native features, our website saw amazing growth in subscription revenue. Their support and CSM team is super attentive and dedicated, which is a huge plus as well.
Thanks so much! We're thrilled Loop’s features are driving real retention and revenue growth. Our CSM and support teams are always in your corner! 💪
- Team Loop
The Loop team has been relentless in their support helping us maximize how we use this app to support our subscription business. We appreciate the personal touchpoints and the speed with which they come back w/ support.
We recently onboarded with Loop Subscriptions, and the process was impressively smooth from start to finish. The onboarding team was knowledgeable, responsive, and really took the time to understand our business needs. They guided us through every step, from initial setup to customizing our subscription flow, and made sure we were set up for long-term success.
The documentation provided was clear, and when we had questions, the team was quick to clarify and offer practical solutions. What stood out the most was how proactive and collaborative they were, making what could have been a complex transition feel seamless.
Loop's onboarding process is thorough, hands-on, and genuinely merchant-focused. It’s clear they’re invested in helping brands succeed from day one.
Thank you for the thoughtful feedback! We’re thrilled to hear the onboarding process felt seamless and collaborative—that’s exactly what we aim for. Our team is deeply committed to setting every brand up for long-term success, and it’s great to know that came through. Excited to be part of your journey! 🙌
– Team Loop
UI is very intuitive and we've seen our proportion of subscription revenue grow steadily. Pricing is the most fair of all the subscription apps. Compares really well to Skio but more cost effective and wayyyy better than the bigger guys like Bold or Recharge.
Thank you for your awesome review! We’re thrilled to hear that our intuitive UI and fair pricing are driving your subscription growth. Your feedback motivates us to keep delivering the best value and support. We’re committed to your success—feel free to reach out anytime!
- Loop Team
We had an excellent migration experience! We're so glad we made the switch from Yotpo to Loop—it was absolutely the right decision.
While we considered Recharge, there’s really no comparison when it comes to the incredible support we received from the Loop team. From start to finish, the process was smooth, personalized, and stress-free.
The UX design is fantastic, and their customer support is truly top-notch. Special shoutout to Adi, who was incredibly helpful throughout the migration process.
We highly recommend Loop to anyone looking for a better, more supportive subscription platform!
Wow—thank you for the amazing feedback! We're so glad the migration from Yotpo went smoothly and that Adi and the team delivered a top-notch experience. We’re here for you, always! 💙
- Team Loop
I haven’t tried every subscription app out there, but I’ve used one of the big names, and it was a frustrating experience. I couldn’t even get started because the app was so difficult to customize, and their support was lackluster—like many SaaS companies, they were attentive until I signed the contract, and then their responsiveness dropped off a cliff.
That wasn't the case with Loop. Their team stuck with me through two months of full customization, which included a major overhaul to accommodate a special bundle offer we wanted to run. Their customer success team was incredibly responsive and helpful every step of the way. If you don't need to do anything special/unique/different then your startup time should be way shorter - probably just a week or so.
I was especially impressed with Loop’s API hub, which allowed us to create a fully tailored solution for our unique needs. Fast forward 10 months, and the app is running smoothly.
Good ecomm SaaS apps are hard to come by, but Loop is one of them.
We really appreciate your thoughtful review! We’re so glad Loop could provide the customization and support you needed for your special bundle offer. It’s great to know that the API hub helped you create the perfect tailored solution. We truly value your feedback, and we’re excited to continue supporting your success!
- Loop Team
We’ve been using Loop Subscriptions for our multiple brands, and it’s been a great experience. The custom flows and customer portal make it super easy for our subscribers to manage their orders, which is crucial for a wellness brand like ours.
Loop’s cancellation flows and analytics have helped us improve retention, and their support team is always quick to assist.
If you're on the fence about which subscription app to go with, We highly recommend giving Loop a try. It’s powerful, easy to use, and backed by a team that genuinely cares.
Thank you for the amazing review! We’re so glad to hear that Loop has been a great fit for your wellness brands and has helped improve retention. It’s fantastic that the custom flows and analytics are making a difference for you and your subscribers. We truly appreciate your recommendation, and we’re always here to support you with any future needs. Cheers to your continued success!
- Team Loop
Migration from yotpo was really seamless, even though we had quite a number of customisations we needed, and the team were very responsive. So far the apps been performing well, no complaints from customers or our customer care team.
Thanks for the great feedback! We’re glad the migration from Yotpo was smooth and that Loop could handle your custom needs without a hitch. It’s awesome to hear things are running well for both your team and your customers. We’re here to keep it that way! 🚀
- Team Loop