Loop Subscriptions App

Amazing app and support!

La meilleure application de gestion d'abonnement ! C'est simple TOUT est possible avec eux, ils trouvent toujours des solutions pour que vous soyez satisfait. Nous échangeons principalement avec Nihal, qui est ultra réactif et toujours présent pour nous aider ! Une équipe aux petits soins, qui est très facile à contacter ! Leur SAV est toujours disponible dans l'heure pour répondre à nos problèmes ou bugs ! Nous sommes plus que ravis ! Merci à eux pour leur travail et longue vie à Loop !

Working with LOOP has been such a fantastic experience. It was a breeze to onboard to LOOP from Recharge. Their support team is very communicative and helpful. They actually care and want to help you, which is rare nowadays for small brands! LOOP's features are a step ahead of the rest for sure. Looking forward to working with them long-term!

We chose Loop because we were sure its features, especially in churn prevention and upselling, would boost our subscription business. Even with a tight migration deadline, the Loop Migration Team stuck to it 100%. Communication was excellent, and within days, we finished the migration smoothly - which was a great start to our partnership.

Since then, working with our Success Manager has been fantastic. They're on board with our goals, keep us moving forward, and always come up with ideas to win and retain subscribers, which we really appreciate. Plus, communication via Slack is quick and easy!

Loop Subscriptions have helped our business grow. We really like the dashboard because it provides us with great analytics to get understand our customer purchase behaviors for subscriptions.

It's been a great experience working with Loop Subscriptions.

We were growing fast and struggled to have the right data with our old provider. That instantly changed with Loop.

We were able to gauge exactly where our subscription program needed to improve, and the team at Loop helped us do exactly that.

I highly recommend Loop.

We decided to move forward with Loop Subscriptions after an extensive evaluation of several other subscription apps on the market. Our primary motivation was Loop's comprehensive feature set combined with great reviews from other users. We were migrating from ReCharge and considered other popular options like Stay.AI, but Loop's seamless integration with our existing systems, its robust flow capabilities and on-hands support team ultimately won us over.

One of the standout features of Loop that has greatly benefitted us is the customer portal. It has empowered our customers to manage their subscriptions effortlessly, reducing the load on our support team and increasing customer satisfaction. We've had trouble creating subscription acquisition offers in the past where we can increase the subscription % for just the first offer during a certain time frame. All other apps don't have any automated way of doing this; most will require all subscriptions to also have an increased % off for all replens in those instances. Loop's flows allow for temporary "Subscribe and save 15% on first order" offers (instead of the general 10%) in a much more automated and seamless way.

The migration process to Loop was surprisingly smooth. We were concerned about potential downtime and data loss, but the Loop team guided us through every step with clear instructions and timely support. Their meticulous approach ensured a hassle-free transition with minimal disruption to our service.

Our overall experience with the Loop team has been exceptional. The support and customer success teams are highly responsive and knowledgeable, always ready to assist with any questions or issues we encounter. Their proactive approach and genuine interest in our success have made a significant positive impact on our operations. They are also always willing to find a workaround to any of our requests rather than just telling us it’s not something they can do.

Without hesitation, I would recommend other businesses to try out Loop Subscriptions. The platform is user-friendly and backed by a team that truly cares about their customers' success. Loop has not only met but exceeded our expectations, making it an indispensable tool for our subscription-based business.

Loop is great. Integrates with Klaviyo really well, which is key for us. Great for “subscribe and save” subscription models. Customer support is great, some of the most helpful customer support I've probably ever received from a Shopify app.

If I were to start offering subscriptions in my business, I'm choosing Loop, no question!!

responsive support and working great!

The app is easy to use, easy to understand and the 50 free subscriptions in the start are a great way to test things out. I highly recommend this app.