Loop Subscriptions

Loop Subscriptions

レビュー (361)

総合評価
5
評価レベルごとの件数
  • 評価の98%は5つ星です
    353
  • 評価の1%は4つ星です
    5
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
    3
2022年9月13日

So far so good. Lesle, was great at helping us set up as we incurred slight technical difficulties. Great customer service

Naelle Studio
イギリス
アプリの使用期間：37分
Loop Solutions Incが返信しました 2022年9月13日

Thank you for this amazing review. Lesle is our beloved product specialist.
Feel free to reach out to us if you need help with anything else.

Thanks,
Team Loop

2021年9月25日

Best service, easy to install and configurable subscription app available in Shopify Store. While the app is free but its support is too responsive.

MadaLuxe Vault Test
アメリカ合衆国
アプリの使用期間：19分
Loop Solutions Incが返信しました 2022年7月8日

Thank you for this amazing review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

編集日：2022年12月1日

Update: our issue was a weird glitch between Shopify billing and Loop. The Loop team was very helpful in resolving it. And while I can't speak to their software, their customer service is top notch. ---
Careful with the free trial!
Our shop installed the 'free trial'. We deleted it a day after installing when we realized it didn't meet our needs. Then on our next bill from Shopify there was a charge for $399 US for this app. Shopify support can't resolve it because they just pass through the billing of the developer and now we are spending more time getting this charge removed then we ever did on the 'free' trial.

Graze & Gather
カナダ
アプリの使用期間：16分
Loop Solutions Incが返信しました 2022年11月29日

Hi Graze & Gather team,

First of all we would like to apologize for this bad experience. Billing is handled by Shopify and that's why this incident took place.

We got in touch with the Shopify team on email as soon as we were aware of this issue.
Thank you for your cooperation. And a big thank for the kind words for our support team. Makes our day 😇

While we work very hard to provide exceptional support to all our merchants, our subscriptions app takes the workload from DTC retention & operations team by automating a lot of mundane work.

Let us know if you would like any sort of assistance with our software and wishing you the best for holiday season!

Best,
Team Loop

2024年8月1日

Fiasco! Wine & Spirits
アメリカ合衆国
アプリの使用期間：9ヶ月
Loop Solutions Incが返信しました 2024年8月5日

Thanks a lot for the 5-star review, Team Fiasco! Wine & Spirits! :)

2024年8月1日

Sküma® Water
イギリス
アプリの使用期間：3ヶ月
Loop Solutions Incが返信しました 2024年8月5日

Thanks so much for the 5-star review, Team Skuma Water! :)

2024年7月25日

Dirty Laundry
イギリス
アプリの使用期間：3ヶ月
Loop Solutions Incが返信しました 2024年8月2日

Thanks a lot, Team Dirty Laundry for the 5-star review! :)

2024年4月3日

Myricals
ドイツ
アプリの使用期間：2ヶ月
Loop Solutions Incが返信しました 2024年4月29日

Thank you for your review, Team Myricals!

編集日：2024年8月9日

NMNBIO
イギリス
アプリの使用期間：約1年
Loop Solutions Incが返信しました 2023年7月17日

Thank you for the kind words, Team NMNBIO 😊
We are so happy that you chose us as your subscriptions growth partner 💪

Have more ideas in the pipeline for reducing that churn rate even further 📉

Cheers,
Nihal and Team Loop

2023年12月20日

Tallow
ドイツ
アプリの使用期間：9ヶ月
Loop Solutions Incが返信しました 2023年12月26日

Thanks a ton for the 5 star rating, Tallow! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

2023年12月6日

Kiddie Krate
アメリカ合衆国
アプリの使用期間：約2ヶ月
Loop Solutions Incが返信しました 2023年12月26日

Thanks a ton for the rating! 😊

We're really happy that you like the app. Your positive experience is exactly what we aim for. If there's anything else you need or any feedback you'd like to share, we're all ears!

Here's to great times together! 🥂
Team Loop

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