レビュー (440)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2025年1月30日

Indian support team not helpful and doesnt understand basic instructions

Dr Senst Pets
ドイツ
アプリの使用期間:11ヶ月
2024年9月27日

They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.

Magic T
ニュージーランド
アプリの使用期間:3ヶ月
2024年10月30日

Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.

My Store
アメリカ合衆国
アプリの使用期間:約4時間
2021年9月8日

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

The Modern Silo
アメリカ合衆国
アプリの使用期間:6日
Loop Solutions Incが返信しました 2021年9月15日

Hi Tinley,

After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so.

You ...

2023年4月24日

The product was not worth the price and the customer service was unsatisfactory. I experienced an issue and was advised to fix it on my own without much assistance or support from the customer service team. The app is also overpriced.

TextGPT
アメリカ合衆国
アプリの使用期間:2日
Loop Solutions Incが返信しました 2023年4月24日

Hi Team TextGPT,

Sorry to hear about your experience. We take our product and customer service pretty seriously. Please let us know your concern at support@loopwork.co- We ...