Recensies (370)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 mei 2024

amazing customer support team! they are wonderful!

Fleava
Verenigde Staten
Ongeveer een uur gebruiken de app
Loop Solutions Inc heeft geantwoord 23 mei 2024

Thanks for the lovely feedback, Team Fleava! :)

15 maart 2024

great support team!

Sirius Star Nutrition
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Loop Solutions Inc heeft geantwoord 18 maart 2024

We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!

Cheers,
Team Loop

27 maart 2024

Excellent response and service!!!

Septième
Zweden
1 dag gebruiken de app
Loop Solutions Inc heeft geantwoord 29 april 2024

Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!

Cheers,
Team Loop

Bewerkt 3 januari 2022

ROAST LAB COFFEE ROASTERS - We have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app. The team have also been helping us to grow our number of subscribers. We highly recommend this app and the customer service is very personal which we value as a small business.

roastlab.coffee
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 6 juli 2022

Thank you Team Roastlab for making the switch to our app! We are glad that you were satisfied with our support.

Thanks,
Team Loop

3 februari 2022

Great app and support was good too..........................................................................................

Artisan Coffee Roaster
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 2 juli 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

2 september 2021

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

Waste Free Celebrations
Nieuw-Zeeland
Meer dan 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 8 juli 2022

Thank you for this amazing review and kind words!
Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

4 januari 2022

This is an overall great program that continues to improve weekly. Piyush and Vivek are incredibly helpful and have spent lots of time customizing Loop Subscriptions to meet our needs. Their customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!

Direct Value Dispense
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 6 juli 2022

Thank you for this wonderful review, Team DVD! We are always here in case you need any assistance. We pride ourselves on excellent customer support!

Thanks,
Team Loop

19 april 2022

If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!

Dr. Anna Cabeca
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 20 juni 2022

Thank you team Dr. Anna Cabeca!

13 juli 2022

Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.

Beauty Food
Australië
Ongeveer 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 13 juli 2022

Hey there!

Thanks for choosing us over a legacy app. Thanks for the recommendation.
Secret behind our seamless migration- We have perfected that art.
Please feel free to get in touch for any sort of assistance.

Thanks,
Team Loop

17 februari 2023

Abel and the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. They are quick to resolve any issue we have, and provide hopeful solutions.

@drinkboxt
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 17 februari 2023

Thank you for this amazing review, Team drinkboxt!
We are so happy that you chose us as your subscription partner after your migration to Shopify :)

Super excited to work together and help you with anything subscriptions-related

Thanks,
Abel & Team Loop