Recensies (371)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 januari 2023

This app is so easy and convenient to use I'd recommend it to anybody.

There is everything you could only with for being a subscription business, and guys keep adding more.

Also, I've had the best possible customer experience I could imagine.

MEL Science
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 16 januari 2023

Thank you for this great review, Team MEL Science.
More subscriptions power to you 💪 🚀

Thanks,
Team Loop

23 juli 2022

We wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. Plus, when our custom code didn't allow for an automated install, the loop team actually reached out to us to get it installed properly. They did all the heavy lifting and tested it to make sure it worked properly. They even pointed out an option fix to be added to our cart that they noticed. Highly recommend!

Hummingbird Candle Co.
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 23 juli 2022

Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else.

Thanks,
Team Loop

5 november 2021

I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.

Designs by Emily
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 8 juli 2022

Thank you for this amazing review!

We are glad that we were able to resolve all your queries.
Our customer support is our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

7 februari 2022

Just signed up and the customer service was great! Helped us take the old subscription app off our website as it was embedded. Looks like this app will run pretty smooth. Excited to try it out!

BuyNebraska.com
Verenigde Staten
Bijna 2 jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 2 juli 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

2 mei 2022

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Indiecords.co
Verenigde Staten
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 20 juni 2022

Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.

We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

8 augustus 2023

The Loop team have been AWESOME to deal with. We are new to subscriptions on our store and their customer service has been next-level. I bombarded them (and continue to now) with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly. From Zoom meetings to ensure they know how we operate to extensive emails with easy-to-follow instructions, everyone at Loop has been beyond helpful. High five to all of the Loop Crew.

BCause
Canada
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 10 augustus 2023

Thank you for your kind words, Team BCause 😊. We're happy to hear that you've had an awesome experience with our team.

Your shoutout for our customer service means a lot to us! We understand that starting subscriptions can be a new and exciting journey, and we're here to support you every step of the way. Don't hesitate to continue bombarding us with questions – that's what we're here for!

Loop team is always just a message away :) High five right back at you! 🙌

Cheers,
Team Loop

25 juni 2022

Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great

MEL Science
Verenigde Staten
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 25 juni 2022

Thank you for the kind words. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

15 september 2022

We're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon

Bears with Benefits
Duitsland
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 16 september 2022

Thanks for this amazing review! We are so happy that you loved our support!
Super excited to release new features for the world 🚀

Thanks,
Team Loop

11 augustus 2021

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Field Strips
Verenigde Staten
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 8 juli 2022

Thank you for the recommendation! Such reviews keep us going!
Sending our best wishes for the success of your daughter's store!

Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

17 februari 2023

We have had a great experience with Loop. We had a specific use case and they were very helpful in working with us. Their system is quite flexible and the team has always been responsive. The portal looks great out of the box and their roadmap includes some great features we're looking to implement.

ShopMeatBox
Canada
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 17 februari 2023

Thank you for this amazing review, Team ShopMeatBox!
We are so happy that we were able to solve for your use case :)

Yes! We are shipping out practical features and creating a portal that is flexible, customizable and covers all the jobs to be done for DTC brands :D

Super excited to work together as your subscriptions partner

Thanks,
Team Loop