Recensies (371)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 april 2022

Great support. Got help with everything from setup to customization.
Thanks to Vivek for doing this for us.

No Xcuses
Zweden
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 24 juni 2022

Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

3 augustus 2022

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

Careshoppro.eu
Duitsland
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 8 augustus 2022

Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.

Thanks,
Team Loop

Bewerkt 9 juli 2024

Working with Loop Subscription has been a breeze! Manan graciously helped with every step of the way in regards to my questions. Highly recommend!

Biodynamic Coffee
Canada
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 24 februari 2023

Super excited to work with you, Team Biodynamic Coffee! We are so happy that you chose us as your subscriptions growth partner.

Yes, our customer portal and widget design is 100% customizable! Our features are not only innovative, but practical as well.

Thanks,
Team Loop

27 januari 2023

Very useful tool. The team from Loop are fast and efficient in support and on boarding. Here you receive personal and solution-oriented support from day 1. I have even experienced that custom functions have been implemented based on my request. Great recommendation from here.

Kystfisken
Denemarken
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 27 januari 2023

Thank you for this amazing review, Team Kystfisken! We are super excited to have you onboard. Happy that you liked those custom functions 😊

More subscriptions power to you 🚀💪

Thanks,
Able and Team Loop

2 april 2023

Ok so let me just start with their support team, they are THE BEST, I was working on a website at 5am EST, and I had a bit of an issue installing the app, so I emailed them and they replied so quickly. They fixed and reinstalled the app in a matter of seconds. Thank you guys!!!! I will recommend this app and add it into all the websites I work on if needed.

A Team Lighting - Sound - Multimedia
Verenigde Staten
Meer dan een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 3 april 2023

Thank you for this amazing review! We are always there to support our merchants and help them in their subscriptions growth and retention journey 🚀

Feel free to ping us for any new installation :)

Thanks,
Team Loop

12 december 2022

Straight-forward subscription app that delivers exactly what you need. Customer Service team (specifically Abel) was very knowledgeable and helpful. We set up a video chat to go through my set up questions and, when realizing my needs were out of Loop's subscription capabilities (I needed an upselling app), he recommended another app that would be a better fit.

Thanks Loop team!

PS Coffee
Canada
Ongeveer een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 13 december 2022

Thanks for this great review, PS Coffee team!
Very happy that you liked our support and glad that I was able to help you out with that upselling app.

Wishing you more growth in 2023!

Thanks,
Abel

Bewerkt 15 juli 2024

Great app and the support have improved since started. They always help to ensure the widgets are in place for every update

Electron Colloidal
Verenigde Staten
Ongeveer een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 14 mei 2023

Thank you for choosing us as your subscriptions growth partner, Team Electron Colloidal.

We are super excited that you decided to go with us over other apps 😊

More subscriptions power to you 🚀

Cheers,
Team Loop

17 oktober 2023

Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone.

This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.

Dream Recovery
Verenigde Staten
Ongeveer een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 19 oktober 2023

Thank you for the kind words and shout-out, Team Dream Recovery!

This review made our week 🚀

We are so happy that you chose us as your subscriptions growth partner 💪

Feel free to ping us anytime with your questions :)

Cheers,
Team Loop

21 september 2022

Very helpful customer support, easy to set up different selling plans, would be great to have some additional features like when a customer has different frequencies that overlap, it is lumped as one order rather than two separate orders

Humanery
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 23 september 2022

Thanks for this amazing review! Sounds like an interesting feature request. We have passed your feedback to your product team.

Please feel free to ping us if you need help with anything else

Thanks,
Team Loop

29 augustus 2021

I decided to use this app for my dog treats! so far so good, customer service was spot on, they answered my questions in a timely manner and gave me some feedback :)

The Modern Pup
Verenigde Staten
Ongeveer een jaar gebruiken de app
Loop Solutions Inc heeft geantwoord 15 september 2021

Thanks for the review :)

Subscriptions / repeat orders makes a lot of sense for your business.

Please write to us if you have any concerns or feature request which can improve subscription management for you or your customers.

Thanks.
Team Loop