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I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)
Thank you for the kind words and shout-out, Team Le NUAGE :)
Yeah we have used Polaris to design our app- That's why it looks nice 😊
More updates in design coming soon 💪
We are very happy that you decided to start your subscriptions journey with us 🚀
We are always a message away for any sort of assistance :)
Cheers,
Manan & Team Loop
So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.
Thank you for the kind words and the shout-out, Team datebettersnacks :)
We are so happy that you chose us as your subscriptions growth partner 🚀
Super excited to work with you all for future subscription growth and retention campaigns 💪
Cheers,
Team Loop
Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!
Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.
Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Thanks,
Team Loop
Migrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded. My only complaint is that I wish it had a feature that automatically emails customers if the product they're subscribed to changes in price and gives them the option to opt-out. Other than that, I think they are a great solution.
Thank you for your kind words, Team ExpressMed!
We're delighted to hear that you've made the switch to Loop from Recharge and are finding our app to be a better fit for your needs. Very happy to know that the app setup and onboarding process have been smooth for you :)
We truly appreciate your feedback regarding the feature you mentioned about automatic price change notifications for subscribed products. We understand how valuable such a feature can be for your business and the convenience it offers to your customers. Rest assured, we've taken note of your suggestion and have passed it along to our product team for consideration.
Your satisfaction is our priority. We're here to continuously improve and provide you with solutions that meet your requirements. If you have any more insights or ideas, feel free to share them – we're all ears!
Thanks again for choosing Loop as your subscription solution. We're excited to continue supporting your DTC brand's journey 🚀
Cheers,
Team Loop
Excellent response and service!!!
Thanks for the awesome feedback, Team Septième! We're glad to hear our response and service have been up to par. Here's the more success ahead!
Cheers,
Team Loop
I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Very helpful - step by step service to help me get all set up. Would definitely recommend their service.
Thanks
Thank you for this review! We are happy that you liked our support.
More coffee subscribers growth to you!
Thanks,
Team Loop
So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!
Hey there!
Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance.
Thanks,
Team Loop