Avaliações (458)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de maio de 2024

The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more.
I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.

Sauce Shop Wholesale
Reino Unido
9 meses usando a aplicação
Questão respondida por Loop Solutions Inc 5 de junho de 2024

Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)

12 de janeiro de 2024

Manan on the help chat was very helpful.

Miller's Grove
Estados Unidos
9 meses usando a aplicação
Questão respondida por Loop Solutions Inc 15 de janeiro de 2024

That's fantastic to hear, Team Miller's Grove! I'll be sure to pass on your kind words to Manan.

It's always our goal to provide helpful and efficient support, so knowing that Manan hit the mark is very encouraging. If you ever need more assistance or have any questions, don't hesitate to reach out to our help chat again.

We're here to ensure you have the best experience with our app! Thanks for your feedback! 😊🌟

12 de janeiro de 2024

Great customer service. Fast and straight to the solution.

Oh Beauty
Estados Unidos
8 meses usando a aplicação
Questão respondida por Loop Solutions Inc 15 de janeiro de 2024

Thank you for your positive feedback, Team Oh Beauty!

It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨

Team Loop

2 de novembro de 2023

Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.

TBCF
Estados Unidos
8 meses usando a aplicação
Questão respondida por Loop Solutions Inc 4 de novembro de 2023

Thank you for the kind words and shout-out, Team Better Coffee Filters :)

We are very excited that you chose us as your subscriptions growth partner 💪
Happy to have helped you with widget installation. Always a message away for any type of assistance 😇

Cheers,
Atul and Team Loop

Editado a 15 de junho de 2023

Amazing team that will help you grow your business! They were always responsive when I need them and very professional

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Review update - June 6th 2023,

I am absolutely thrilled with the incredible assistance I received from the Loop team. I can honestly say that I have never experienced such remarkable support from any other company before. From the moment I reached out to them, they went above and beyond to help me with my website.

My customers had been reporting that the subscription button was missing since the beginning, and initially, I didn't realize that I hadn't enabled it. Upon further investigation, I discovered that my custom theme was causing the button to not appear due to coding issues. This is where Loop came to my rescue.

Their support was exceptional, as they provided prompt and helpful responses over email and even connected with my website to identify the problem and find a solution. Despite facing challenges with customizing the theme, the previous company I consulted claimed it couldn't be done. However, the Loop team never gave up on me. They continued to work diligently and customized a code specifically for my website, ensuring that the subscription button would function flawlessly for my valued customers.

Their dedication was truly unwavering, and they persisted until the task was completed successfully. I cannot express enough gratitude for the outstanding support I received from Loop. They have set a new standard for customer service, and I am incredibly grateful for their unwavering commitment.

The Mister Brewer
Canadá
8 meses usando a aplicação
Questão respondida por Loop Solutions Inc 25 de dezembro de 2022

Thank you for this amazing review, Team The Mister Brewer. That's why we work so hard behind the scenes 👉 To help you grow your business.

Feel free to ping us whenever you need any help.

Thanks,
Team Loop

22 de dezembro de 2022

Loop delivered excellent white glove support for migrating over our thousands of subscribers for our customer build a box subscription with tiered volume discounts. Where off the shelf functionality was not available, Loop provided great service for building the custom components that we needed. Especially incredible compared to the lack of response from legacy subscription platform players.

Lilac St.
Estados Unidos
8 meses usando a aplicação
Questão respondida por Loop Solutions Inc 23 de dezembro de 2022

Thank you for choosing us as your subscriptions growth partner, Team Lilac St.!
More success to you in 2023 🚀

Thanks,
Team Loop

14 de fevereiro de 2024

Great Customer Service. Atul is awesome.

Inward Half
Estados Unidos
8 meses usando a aplicação
Questão respondida por Loop Solutions Inc 21 de fevereiro de 2024

Thank you for your wonderful feedback, Team Inward Half!

We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟

Team Loop

6 de setembro de 2023

I'm so impressed with Loop's customer and support team! They were incredibly helpful when I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use, and I haven't had any glitches at all. I highly recommend it!

Happy Way
Austrália
7 meses usando a aplicação
Questão respondida por Loop Solutions Inc 7 de setembro de 2023

Thank you for the kind words and shout-out Team Happy Way :)

We were very excited when we onboarded you and glad that you chose us as your subscriptions growth partner 🚀

We are always a message away for any sort of query :)

Cheers,
Nihal and Team Loop

16 de janeiro de 2023

This app is so easy and convenient to use I'd recommend it to anybody.

There is everything you could only with for being a subscription business, and guys keep adding more.

Also, I've had the best possible customer experience I could imagine.

MEL Science
Estados Unidos
7 meses usando a aplicação
Questão respondida por Loop Solutions Inc 16 de janeiro de 2023

Thank you for this great review, Team MEL Science.
More subscriptions power to you 💪 🚀

Thanks,
Team Loop

1 de março de 2023

I will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.

Molly J
Estados Unidos
7 meses usando a aplicação
Questão respondida por Loop Solutions Inc 2 de março de 2023

Thank you for the recommendation, Team Molly J!
Super excited to have you with us.

More subscription power to you 🚀

Thanks,
Team Loop