Avaliações (308)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de abril de 2024

The Loop team have been absolutely supportive with any questions or problems that we have encountered on our Shopify platform. Super responsive and efficient!

BeMe Wellness
Singapura
7 months usando a aplicação
Questão respondida por Loop Solutions Inc 1 de maio de 2024

Thank you for sharing your lovely feedback, BeMe Wellness!

We're really happy to hear that you are loving Loop and it is great to know that our customer support has been responsive to your needs. Whenever you need us, we're here to assist you!

Cheers,
Team Loop

22 de maio de 2024

I am thrilled! The integration went almost without a hitch! And with the few bumps in the road, the team was able to help out with some of the best, fastest and friendliest support I've ever experienced! Great team, great app! Thank you

STACKS
Alemanha
23 days usando a aplicação
Questão respondida por Loop Solutions Inc 29 de maio de 2024

Thank you for your kind words and for choosing Loop, Team STACKS. We're grateful for the opportunity to work with you, and we look forward to continuing to provide you with exceptional service and support in the future! :)

2 de abril de 2024

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered.

This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Senzu Health
Canadá
3 months usando a aplicação
Questão respondida por Loop Solutions Inc 29 de abril de 2024

Thank you for sharing your experience, Team Senzu Health!

We're thrilled to hear that we have simplified your subscription process and our customer support has been responsive to your needs. We're glad to have contributed to streamlining your selling experience.

Cheers,
Team Loop

7 de março de 2024

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

Frozen Garden
Estados Unidos
28 days usando a aplicação
Questão respondida por Loop Solutions Inc 18 de março de 2024

That's fantastic to hear, Team Frozen Garden!

We're so glad that your transition to Loop was smooth and that both you and your customers are loving the experience. Thank you for sharing your journey and for your high recommendation. We're here to support you and look forward to being a part of your continued success!

Cheers,
Team Loop

Editado a 11 de março de 2024

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet.

They understood the issue and refunded. Thank you

We are looking forward to using them in the future when we have figured out our offer.

Signet London
Estados Unidos
4 months usando a aplicação
Questão respondida por Loop Solutions Inc 18 de março de 2024

We're glad to hear that our support team was able to assist you with your billing issue and that you received a refund. We look forward to having you use our services in the future once you've finalized your offer.

If you need any assistance or have further questions, we're here to help!

Team Loop

18 de março de 2024

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

Elite Roasters of Atlanta
Estados Unidos
3 months usando a aplicação
Questão respondida por Loop Solutions Inc 29 de abril de 2024

Thank you for your review, Team Elite Roaster of Atlanta!

We're thrilled to hear that our service has been excellent and our widget integrates seamlessly with your site. Thank you for the recommendation, and we're glad we could help set up your subscription service.

Cheers,
Team Loop

29 de fevereiro de 2024

One of the best apps on the platform.

I have used other subscription services and I would recommend this one over the others on the customer service alone.

Miaroo
Estados Unidos
3 months usando a aplicação
Questão respondida por Loop Solutions Inc 18 de março de 2024

We're honored to be considered one of the best apps on the platform! Thank you for your recommendation and for highlighting our customer service. We're committed to providing top-notch support to all our users.

Thank you for choosing us, Team Miaroo!

Cheers,
Team Loop

7 de fevereiro de 2024

Loop is AWESOME! It is the only app we found which combines functionality of product bundles AND subscriptions is a very user-friendly interface. We have been using the Loop $99 plan and it kind of pays for itself as 90% of of website sales go through the loop app!

The bundles and discounts are accomplished in a 'smart' back-end way i.e. by creating custom discount codes rather than 100s of product variants. Also, HUGE shout-out to the support team. Manan and others are always available to answer my questions and they even quickly solve simple coding and formatting issues. Well done LOOP!

NuttyHero Inc.
Canadá
11 months usando a aplicação
Questão respondida por Loop Solutions Inc 21 de fevereiro de 2024

Thank you for your amazing feedback, Team Nutty Hero!

We're thrilled that Loop is making a significant impact on your sales with its unique combination of product bundles and subscriptions. Hearing that our app and the support from Manan and the team have met your needs is fantastic. Thanks for being a part of the Loop family! 🌟

Team Loop

7 de março de 2024

Great product, fantastic customer service and fast resolution of issues. I highly recommend it.

Pure Fungi
Reino Unido
Almost 2 years usando a aplicação
Questão respondida por Loop Solutions Inc 18 de março de 2024

Thank you for your kind words, Team Pure Fungi!

We're thrilled to hear that you're happy with our product and customer service. Your recommendation means a lot to us, and we're committed to continuing to provide fast resolutions to any issues that may arise. Thank you for choosing us!

Cheers,
Team Loop

31 de maio de 2024

La meilleure application de gestion d'abonnement ! C'est simple TOUT est possible avec eux, ils trouvent toujours des solutions pour que vous soyez satisfait. Nous échangeons principalement avec Nihal, qui est ultra réactif et toujours présent pour nous aider ! Une équipe aux petits soins, qui est très facile à contacter ! Leur SAV est toujours disponible dans l'heure pour répondre à nos problèmes ou bugs ! Nous sommes plus que ravis ! Merci à eux pour leur travail et longue vie à Loop !

Anatae
França
5 months usando a aplicação
Questão respondida por Loop Solutions Inc 5 de junho de 2024

Thank you for the amazing review, Team Anatae! We're delighted to hear that our team has provided excellent support. Your satisfaction is our priority, and we're thrilled to be your subscription management choice. Here's to continued success together with Loop :)