รีวิว (303)

การให้คะแนนโดยรวม
5
จำนวนต่อระดับคะแนน
  • 98% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
1 มีนาคม 2022

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!

Les Savoureux
แคนาดา
3 วัน ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 25 มิถุนายน 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you were happy with the digital product subscriptions.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

9 ธันวาคม 2021

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

ESSENCE OF NATURE LLC
สหรัฐอเมริกา
2 วัน ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 6 กรกฎาคม 2022

Thank you for this wonderful review!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

14 ธันวาคม 2022

Very helpful - step by step service to help me get all set up. Would definitely recommend their service.

Thanks

Henry's Coffee Company
สหราชอาณาจักร
1 วัน ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 14 ธันวาคม 2022

Thank you for this review! We are happy that you liked our support.

More coffee subscribers growth to you!

Thanks,
Team Loop

12 พฤษภาคม 2022

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

Gotta Go Grass
สหรัฐอเมริกา
ประมาณ 24 ชั่วโมง ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 18 มิถุนายน 2022

Hey there! Thanks for the supportive words! We are constantly trying to bring out more features for our subscription app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

22 กุมภาพันธ์ 2022

So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!

Twinkle Apothecary
สหรัฐอเมริกา
ประมาณ 24 ชั่วโมง ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 27 มิถุนายน 2022

Hey there!

Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance.

Thanks,
Team Loop

20 เมษายน 2022

I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!

Hey Honey Skin Care
สหรัฐอเมริกา
ประมาณ 24 ชั่วโมง ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 20 มิถุนายน 2022

Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.

We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

13 พฤษภาคม 2022

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

RootRadar
สหรัฐอเมริกา
ประมาณ 21 ชั่วโมง ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 16 มิถุนายน 2022

Hey there! Thanks for installing and trying out our subscriptions app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

5 ธันวาคม 2022

We only recently launched subscriptions, but we're pretty happy with Loop. We launched it on an older theme and got a subscription sale pretty immediately. Then we launched a new theme (IMPACT), and the subscription widget stopped functioning properly. It took about a week going back and forth with Loop support, but they were able to go in and get it functioning properly again and we're very pleased. Excited to see how introducing this to our business helps it grow.

Apex Alchemy
สหรัฐอเมริกา
8 วัน ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 7 ธันวาคม 2022

Thank you for this review, Apex Alchemy team.

We can easily integrate with IMPACT theme now.
Feel free to ping us in case you face any issues

Wishing the best for your subscriptions growth (would love to share more ideas) 💪

Thanks,
Team Loop

10 มกราคม 2023

The best subscription app and unmatched excellent customer service. Very quick to respond to any questions we had. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal. I am so happy we made the switch and hands down I recomend Loop for your subscrption needs.

Ferosom Forte
แคนาดา
ประมาณ 5 ชั่วโมง ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 12 มกราคม 2023

Thank you for this amazing review, Team Ferosome Forte! This made our day.

Our customer portal is 100% customizable to meet the demands of any subscription business.

Thanks,
Team Loop

8 กันยายน 2021

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

The Modern Silo
สหรัฐอเมริกา
6 วัน ในการใช้แอป
Loop Solutions Inc ตอบแล้ว 15 กันยายน 2021

Hi Tinley,

After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so.

You scheduled 3 calls with us for your subscription widget issue but didn’t join any of the calls. After every call, we sent an email asking you to reschedule the call and even followed-up with you. I have updated the timeline of events on the google doc below, we have shared the same sheet with you as well.

I am really not sure what we could have done differently so you wouldn't have felt disappointed with us.

If you do want to try us again, please feel free to respond to our emails and we will be happy to power subscriptions for you.

Thanks,
Team Loop