评论 (461)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月10日

I would recommend Loop. I had an issue with a payment being shown as processing for a few days and they were able to rectify everything for me.

Queen K Candle Co.
美国
8个月 人在使用应用
Loop Solutions Inc已回复 2024年7月15日

Thank you for the recommendation, Team Queen K Candle Co! We're glad to hear that the payment issue has been resolved.

Onwards and upwards together! :)

2025年2月19日

The team is always here to help and is full of knowledge.

Unscented Co.
加拿大
7个月 人在使用应用
2025年2月20日

Support has a very quick response

Goliath Labs™
美国
1年多 人在使用应用
Loop Solutions Inc已回复 2025年6月26日

Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.

- Loop Team

2024年10月14日

This app has made managing subscription orders so easy and stress-free.

The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!

goPure Beauty
美国
大约2个月 人在使用应用
Loop Solutions Inc已回复 2024年11月7日

Thank you, Team goPure Beauty!

We’re doing a little happy dance knowing Loop has made managing subscriptions a breeze for you 💃

2024年8月28日

Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.

The Better Cat
德国
2个月 人在使用应用
Loop Solutions Inc已回复 2024年8月30日

Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)

2024年12月2日

Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!

SONO Supplies
美国
大约1年 人在使用应用
2024年8月23日

Highly recommend for every brand that wants to scale subscriptions, improve LTV and retention. Very helpful team - from discovery calls, through onboarding to continuous support - we have everything we need!

Rumi Cosmetiques
美国
3个月 人在使用应用
Loop Solutions Inc已回复 2024年8月26日

Thank you for the strong recommendation, Team Rumi Cosmetiques! We're thrilled to hear our team has been very helpful and responsive. Do give us a shout if you need any assistance! :)

2025年6月18日

Support is phenomenal so far and the UI is great.

DeepSnap
美国
2天 人在使用应用
2024年10月17日

Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.

Loaded Laundry Detergent
美国
4个月 人在使用应用
2024年9月27日

They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.

Magic T
新西兰
3个月 人在使用应用