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I would recommend Loop. I had an issue with a payment being shown as processing for a few days and they were able to rectify everything for me.
Thank you for the recommendation, Team Queen K Candle Co! We're glad to hear that the payment issue has been resolved.
Onwards and upwards together! :)
The team is always here to help and is full of knowledge.
Support has a very quick response
Glad to hear that you’ve experienced quick responses from our support team! We’re always here to assist you promptly whenever you need help.
- Loop Team
This app has made managing subscription orders so easy and stress-free.
The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!
Thank you, Team goPure Beauty!
We’re doing a little happy dance knowing Loop has made managing subscriptions a breeze for you 💃
Great Team. Great Support. Super Modular App - allows us to basically do everything with different kinds of customer journeys. Super essential in our category.
Thank you so much for your positive feedback, Team The Better Cat! We're thrilled to hear that our team's support and our app have been essential to your business. If you need further assistance, don't hesitate to reach out :)
Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!
Highly recommend for every brand that wants to scale subscriptions, improve LTV and retention. Very helpful team - from discovery calls, through onboarding to continuous support - we have everything we need!
Thank you for the strong recommendation, Team Rumi Cosmetiques! We're thrilled to hear our team has been very helpful and responsive. Do give us a shout if you need any assistance! :)
Support is phenomenal so far and the UI is great.
Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.
They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.