Loop Subscriptions App

Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.

The team at Loop have been exceptional in migrating us across from Recharge and getting us set up on the platform. From assisting with optimisation and customisation of the customer-facing portal to troubleshooting widget issues, their customer service alone deserves 5 stars. The platform has a load of features to improve the customer experience which we have loved exploring.

I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service!
From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store

Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!

So far, it's all I could have asked for a subscription app--easy to set up, communicates with customers and gives me statistics and feedback. If you have a business and need to set up customers for an easy, regular buy-back, this is perfect!

The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!

I am new to e-commerce, and am SO GLAD to be working with shopify! The platform is simple to use, easy to manage, and fun to work with. Customer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!

Switched over to loop a few months ago and I am very happy with the app. The customer service is amazing and it is really user friendly.

Service is 100 stars!
Since migrating from Recharge app, subscriptions are up 46 percent in two weeks.

I love this app, and the team are amazing.
Thanks guys, have been wanting to move for a long time, Im really glad I did.

We had a subscription option available on our website for a while, over a year now, and we used competitor's app for recurring orders first, but over the time it created a lot of accounting issues that made us look for a change.
The way other apps work - they create hidden, duplicated listings of all SKUs which are not visible for customers, but are existing in the system, and when customers place recurring order, the duplicated SKU is being sold. Because of that, stock level is not synchronised automatically, so we had situations when the item is sold out, but recurring SKU is still active, and customers' orders are not being stopped, and as a result we don't have stock to fulfil the order. Same goes for any changes on the product, whenever you make any, you need to go back to recharge app and re-sync the products.
But, the main issue for us began as we started working with Unleashed stock management software. In Unleashed you can't have two products with the same SKUs, the orders are being imported automatically from Shopify, so all of the recurring orders had errors and didn't get imported. This has caused huge discrepancies in the stock levels on the platform vs in real life. I did a research on different apps and Loop turned to be the only one which could solve all mentioned issues. Loop creates recurring orders on existing SKUs instead of duplicating them, so that if you make any changes or some product goes out of stock, all information is already there and up to date. And of course, all orders were imported to Unleashed correctly as soon as we switched.