Loox ‑ Product Reviews App
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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malgré la difficulté a instale le code l'application comme l'une des meilleurs du marche j'en suis tres satisfait
It is a good application that can be used in many ways, but I do not like the fact that you don't have more options as a beginner plan.
Hey,
Sapir from the Loox team here :)
Thank you for the kind words.
Generally speaking, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan includes most of our widgets and offers various customization options for both displaying reviews and collecting reviews via email, which I could see you have not implemented in your account yet.
I've personally reached out to you through our support email to elaborate further on a few of our available features.
Loox was easy to setup and integrated well. However, their payment system is scummy and very well hidden. It may look like the app is well priced, but when you start to grow it costs insane amounts of money--Loox charges you an ADDITIONAL $40 for every 400 review request emails that you send over the 300 email threshold. That's one costly email!
Hey,
Josh from the Loox team here :)
I apologize for the confusion and I’m happy to help clear the air!
Loox offers several different plans for stores at different stages of their Shopify journey.
Our most popular plan, the Growth plan, is a pay-as-you-grow plan that scales with you depending on your usage that month. This plan is ideal for merchants who have fluctuating order volumes and for those who want access to all the Loox features and integrations.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
nice app even a little bit confusing because i already import reviews but it doenst show on my shop.
Hey,
Amit from the Loox team here!
I just wanted to touch base and let you know that it seems that the Loox reviews are being displayed on your product pages as expected now.
If you're still unable to see them, please try to refresh the page without using the cached version of the site by pressing Ctrl+F5 (on Mac: ⌘+R ) and check again.
In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
no se como darme de baja, me parece una buena aplicacion pero no me deja darme de baja y es algo muy importante
Hey,
Ilan from the Loox team here :)
I apologize for the confusion and I’m happy to help clear the air!
I’ve personally reached out to you through your email with the instructions on how to uninstall Loox, and that should stop the charges automatically.
I will also be happy to assist personally you through the process and make sure that everything is done correctly.
Please reply to my email with any questions you might have and I'd be happy to help.
This app os great I love it. It makes my job easier getting great photo for my new store. Loox is what we need to get photos for our store
I used this app to help grow my store. I am satisfied so far with the services and goods offered to me.
Ainda estou aprendendo a usar parece bom. Vou fazer vários testes de depois volto para dar mais ou menos estrelas.
Very good app to use. Makes my conversion go higher than before due to the picture reviews I am inputting.
At first i loved the app but i started to notice the layout of reviews isn’t very impressive. It would be great if all the reviews were on the same row and not haphazard. It’s very tacky.
It would also be great if users can select the reviews they want to see( ie most recent or based on the number of stars)
other than this it’s a great app but i’m a sucker for design and this one is not so great in that aspect.