Loox ‑ Product Reviews App
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Do nada adicionam o dobro do valor ao plano e mesmo tendo pago não consegue acessar, só se pagar mais, não tem respeito com cliente.
Hey,
Yishai from the Loox team here :)
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores that are just starting their Shopify journey to help them get off the ground and grow their business. Advanced features which are not available in the Beginner plan are essential in getting the most out of your Loox subscription.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately through our support and am here to make sure we find the best plan for your store together :)
After the free trail, it left me the rating in all products and the code, which now has to be removed by someone who knows how to do it. thanks for nothing loox!
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’d be happy to dig deeper into what you see on your end.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Asking me to upgrade my plan and I cannot change the settings or manage the reviews without upgrading!!!
Pathetic!
Hey,
Ilan from the Loox team here :)
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores that are starting their journey and helping them grow their business.
We completely understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.
Very bad customer service. Never replied email for exporting review. Very expensive and not so good service. Don't waste your money.
je ne recommanderais pas cette application parce qu' il y a trop d information et difficile a comprendre
Hey,
Rotem from the Loox team here.
Thanks for sharing your experience. I would be more than happy to help you set up Loox on your store.
I’ve reached out to you privately through our support. Our team is available 24/7 and always happy to help!
WORST THE WORST APP. I selected the $9 Plan and they charge me 40 USD. It's just a startup I just started my website and you're charging me 40 USD. It's been two months I haven't noticed it I just checked now. Refund my 40 USD until I charge back from you guys.
Hey,
Sapir from the Loox team here :)
I can see that you recently subscribed to our Beginner plan.
I have contacted you privately through our Support email and am happy to elaborate and continue the conversation with you via email.
Cela ne fonctionne pas sur mon site shopify pour le moment
Hey,
Ilan from the Loox team here :)
I am sorry to hear about these difficulties.
I have reached out to you through your email to help you set up the app as soon as possible.
Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Fiz a contratação do pacote de $9.99 por mes assim que passasse os 14 dias, só que no aplicativo da shopify está mostrando o segundo plano do qual não contratei$34.99 USD. favor corrigir isso . caso contrário terei que cancelar o serviço antes de começar a usa-lo. Já tentei enviar mensagens para vcs mas não consegui nenhum canal. Quero continuar pagando o serviço mas no plano de 9.99. estou aguardando uma resposta sobre o caso. email. manustore963@gmail.com e a loja é realmanustore.com
Hey,
David from the Loox team here :)
First of all, I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
Generally speaking, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
According to Shopify's own terms and policies, a third-party app cannot choose a merchant's app subscription plan, as Shopify requires explicit merchant consent when choosing an app's subscription plan.
No worries though!
I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
very bad, I have been paying for 3 or 4 months and nothing is happening, no reviews from amazon to my shop, I am very disappointed about it.
drama
Hey,
Rotem from the Loox team here :)
I would be happy to better understand what you are experiencing on your end.
I've reached out to you privately, please find our email in your inbox so we can continue the conversation from there
Please also know that our support team is available 24/7 and always ready to provide you with assistance!