Loox ‑ Product Reviews App
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Average app with features covered in a lot of the other review apps for a lot less. If you exceed a certain amount of orders on their scale plan, they will charge you $40 extra for an additional 300 orders. Ended up paying something like $190 this month which is crazy expensive when Judgeme does all this for a 1/10th of the cost.
Also, when you click under 4 stars when reviewing their app on their app, it sends you to their own custom form. 4 and over it sends you to shopify, that's why their reviews are inflated.
Overall, the app has a lot of great features and works well with integrated referrals which is useful. Just wish pricing was a little more transparent rather than hiding it in an info icon.
Hey,
Sara from the Loox team here :)
Thank you so much for your feedback.
We understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’ve reached out to you privately via email and am looking forward to continuing the conversation with you there!
It's a good app and its features are worth 5 stars, however, I wasn't too happy when I found out that my plan had gone from $14.99 / month to $29.99 / month without my permission.
Hey,
Josh from the Loox team here :)
Happy to hear that you are enjoying your time with Loox!
Loox offers several different plans for stores at different stages of their Shopify journey.
Shopify also requires explicit merchant consent when choosing an app's subscription plan.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.
I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Très fonctionnelle mais coûte cher sur le long terme
Einfache handhabe. Bringt einen Mehrwert.
Tuve que borrarla porque no podia hacer nada si no pagaba por un plan mas caro, estoy hablando de ni siquiera ver las cosas generadas en mi plan mas bajo, simplemente no veia nada mas que el plan de pagos en el "dashboard" de shopify,tampoco pude ponerme en contacto dentro de su pagina a manera de soporte. Que decepcion!
Hey,
Tamarry from the Loox team here :)
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
Our Beginner plan is designed for stores who are starting their journey and help them grow their business.
All our plans, including those for larger scale stores, have an extremely high ROI.
In any case, our support team is available 24/7 and always happy to help!
I have reached out privately to answer any questions you may have.
Great and useful
It won't show on my products page nor on my home page. I hope they would fix this and make it more user friendly.
yes
Ah
It was alright. I wish there was a free dormant option which doesn't allow for new reviews but maintains the existing ones on the site. If an option like this exists in future that'd be great! But the Loox team gave me a very helpful response to my question and I look forward to working with them again at some point soon.