Loox ‑ Product Reviews App , 18 411 arvostelua

I have purchased a plan for 39.99 USD just to check the app, but suddenly they have charged 222 USD on my card, i was totally clueless why they have charges my 222 USD. they have the reason that as the installed limit was 300 orderes you have received 1237 orders this month so they have multiply their amount to 160$ and other 39.99 USd charged for basic app...OMG total shit show....i wish i can send -1 star to them...i will definitely pass this issue in our Shopify community so they will also keep away from loox app.
I want my amount back, i have send them email too as they dont have any live support.

Liz was very helpful in grouping our reviews

Now have 3 Shopify stores using Loox. This app is amazing in terms of features and the customer service and tech support is next level. Special shout out to Ken who assisted with integrating the reviews into out latest store. Thanks guys.

it works fantastic with great idea I highly recommend it for every one to start a small business especially with shopify ,Good Luck!

Shany, the Customer Support Engineer, provided us with exceptional support!

Thank you for the fantastic service!

Chris

Small business owner with limited time to do this sort of thing. Got through it quick.

Dear Aya,

I just wanted to quickly thank you for your help in solving the problem I was facing. I was truly stuck and just couldn't find the solution, but thanks to you, it's all sorted out now! Your prompt response and helpfulness really impressed me. Thanks again, I truly appreciate it!

Best regards,

Mark van Vliet

Customer service is very helpful. Ken was amazing, he helped me quickly.
Thank you so much, Ken!

Easy to use and not too expensive for a start-up and provides great scope for additional features when the business grows.

Works pretty well! I'm looking forward them adding a few more features.