Loox ‑ Product Reviews App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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you forced me to pay unfair amount with the trial subscription that i canceled and deleted the app i contacted shopify team they also did not work with me
Hey,
I'm sorry to hear that the recent charge came as a surprise.
We do our best to keep our pricing clear, with all details available on our website, Shopify listing, and ...
very bad survices
Hey French Factor, I’m sorry to hear about your experience with our support team. It looks like you may not be receiving the responses we've sent to your inquiries. I’ve ...
When I started using loox they were amazing and always willing to help. The last customer service experience left me baffled, and I ended up canceling and moving to another review app.
Hey,
Rotem from the Loox team here.
I'm truly sorry to hear about your recent experience with our support.
We take pride in our support, and I would love to have the chance ...
Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...
Hey there,
Sara from the Loox team here :)
Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu.
As soon as Loox is ...
Loox is complete GARBAGE! overrated and overpriced. Please Read:
#1 - BLOCKED FEATURES
I subscribed to the basic plan, and as soon as you set it up, you realize they’ve restricted important 'advanced' features, locking you in. For instance, "delivery-based email timing is not currently supported on your Beginner Plan, it is available on the Scale and Unlimited Plans." This means if you’re not on ...
Hi, Sara from the Loox team here.
Firstly, I’m truly sorry to hear that your experience with Loox didn’t meet your expectations.
We take great pride in offering an app that ...
very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace
Hey,
Arielle from the Loox team here.
I'm truly sorry to hear that your experience with Loox was not as you expected.
I see that you've contacted us and that our reply was ...
Elimine mi suscribicion y me siguen cobrando
Hey, I’m sorry to hear that! Shopify charges in advance, and it sounds like you may be seeing a charge that was automatically created by Shopify before you uninstalled Loox. ...
Loox has become a very frustrating experience with their 500 order limit and false statements about the plan working the exact same after the 500 limit is reached. If you start out on their Beginner plan you will eventually end up with the same issue we are having. Loox seems to assume every company has unlimited VC money to spend or is on a vertical growth trajectory. We are averaging around 2-3 ...
Hey,
Tal from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected.
Loox offers several different plans for stores of all sizes and ...
app bucht trotz vorheriger 10 tägiger deinstallierung noch immer ab
Hey,
I’m sorry to hear that the recent charge came as a surprise, It seems that it was created before you removed Loox from your store, which is why you were invoiced for it. ...
If you export the reviews Loox gives you highly compressed images so you can't use other apps, even though they could just give the high resolution URL. This is a dodgy tactic. I am switching all stores to judge.me who can mimic the style for a fraction of the cost ($15pm) with more features. I would avoid !
Hey,
Shany from the Loox team here.
I'm genuinely sorry to hear your experience with Loox was not as you expected. Your reviews export file from Loox includes links to your ...